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For Companies At a Glance
- Tasks: Deliver exceptional customer experiences and resolve inquiries within a dynamic team.
- Company: Leading healthcare company focused on customer satisfaction.
- Benefits: Flexible shift schedule, growth opportunities, and supportive work environment.
- Why this job: Join a team that values your skills and offers real career progression.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Proficiency in Salesforce and Microsoft applications is a plus.
The predicted salary is between 30000 - 42000 £ per year.
A leading healthcare company is seeking a Customer Services Advisor in Abingdon, England. This role will involve delivering exceptional customer experiences, handling inquiries skillfully, and resolving issues effectively within a dynamic team.
Ideal candidates will possess:
- Strong communication skills
- Previous experience in customer service
- Proficiency in Salesforce and Microsoft applications
The position operates on a rotating shift schedule, providing flexibility and opportunities for growth in a supportive environment.
Customer Experience Advisor — Right-First-Time in Abingdon employer: Abbott Laboratories
Contact Detail:
Abbott Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor — Right-First-Time in Abingdon
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we can handle inquiries and resolve issues effectively, just like in the job description.
✨Tip Number 3
Show off your Salesforce and Microsoft skills during the interview. We should be ready to discuss how we've used these tools in past roles to enhance customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Customer Experience Advisor — Right-First-Time in Abingdon
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Customer Experience Advisor role, make sure to highlight your skills in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively handled customer inquiries in the past.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Mention your experience with Salesforce and Microsoft applications to stand out.
Be Yourself: While it’s important to be professional, we also want to get a sense of who you are. Let your personality shine through in your application. Share your passion for delivering exceptional customer experiences and how you can contribute to our dynamic team.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Abbott Laboratories
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you’ve handled inquiries and resolved issues in the past. Think of specific examples that showcase your skills, especially in a healthcare context.
✨Familiarise Yourself with Salesforce
Since proficiency in Salesforce is key for this role, make sure you’re comfortable discussing your experience with it. If you’ve used it before, prepare to share how you leveraged it to enhance customer experiences.
✨Showcase Your Communication Skills
Strong communication is crucial for a Customer Experience Advisor. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your delivery.
✨Emphasise Flexibility and Teamwork
This role involves working in a dynamic team and on a rotating shift schedule. Be prepared to discuss your adaptability and how you thrive in team settings. Share examples of how you’ve collaborated effectively with others in previous roles.
