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- Tasks: Support families by converting referrals into care packages and building strong relationships.
- Company: Award-winning care provider with a personal touch and supportive culture.
- Benefits: Competitive salary, uncapped commission, progression opportunities, and a positive office environment.
- Why this job: Make a real difference in people's lives while earning based on your impact.
- Qualifications: Natural communicator, target-driven, and passionate about high-quality care.
- Other info: Join a dynamic team with flexible on-call options and a fun office atmosphere.
The predicted salary is between 25000 - 29000 £ per year.
At Abbots Care, we have been supporting families since 1995. What began as a small, family-run business has grown into an award-winning, CQC Outstanding rated provider three times in a row, but we have never lost the belief that care should feel personal.
This role is about being the first calm, confident voice a family hears, but it is also about recognising opportunities to help more people and growing the support we provide across Hertfordshire.
We are looking for someone who understands that ethical growth in care is about listening properly, responding quickly, and ensuring no family goes unsupported when we could help.
The Purpose of the RoleYour focus will be to increase weekly delivered care hours by:
- Converting referrals into active packages of care
- Reducing the time it takes to safely implement new support
- Building strong relationships with social workers, health professionals and private clients
- Working closely with coordination and recruitment to maximise capacity
The more care we deliver, the more families we can support and your performance will directly influence that growth. With uncapped commission, your earning potential reflects the impact you make.
What You’ll Receive- £25,000–£29,000 basic salary
- Uncapped commission structure
- On average £5,000–£15,000 additional earnings per year (with no cap)
- Progression opportunities within a growing organisation
- Supportive leadership and open door culture
- A positive office environment (including the office dog and occasional puppies)
- Managing and responding promptly to all incoming referrals
- Tracking enquiries and improving conversion rates
- Designing person-centred care packages
- Confidently discussing options with private clients
- Building ongoing relationships with commissioners and healthcare professionals
- Making proactive outbound calls to follow up enquiries
- Working alongside marketing and recruitment to support sustainable growth
This is a fast-paced, target-driven role in a competitive market, ideal for someone who enjoys performance, momentum and seeing measurable results.
Who We’re Looking ForWe’re seeking someone who is:
- A natural communicator with a warm but confident telephone manner
- Commercially aware and comfortable discussing services and value
- Target-driven and motivated by results
- Organised and able to manage competing priorities
- Passionate about high-quality, person-centred care
- A driver with access to their own vehicle
- Care coordination or care sector experience is beneficial, but mindset is most important, someone who can balance compassion with confidence and have the ability to sell Abbots Care as the number one provider.
This role includes participation in the on-call rota (weekdays, weekends and bank holidays on rotation, including alternate weekends). We understand flexibility is important, so this can be discussed.
Why Join Us?We are proud to be the lead provider to Hertfordshire County Council and to have built our reputation on trust, quality and results. If you’re motivated by both purpose and performance, and you want your earnings to reflect your impact, we would love to speak with you.
Please reach out to Steph, our internal recruiter, to start the conversation now.
In-take Consultant (St Albans) employer: Abbots Care
Contact Detail:
Abbots Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-take Consultant (St Albans)
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those connected to Abbots Care. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain why you’re the perfect fit for the Intake Consultant role. Focus on your communication skills and how you can help families feel supported.
✨Tip Number 3
Be proactive! Don’t wait for opportunities to come to you. Follow up on any applications or referrals you’ve made, and show your enthusiasm for the role. It’s all about making that personal connection!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Abbots Care and making a difference in people’s lives.
We think you need these skills to ace In-take Consultant (St Albans)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for care and how you connect with people.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples that relate to the role of an Intake Consultant, like your communication skills or any previous care sector experience.
Show Your Motivation: We love candidates who are driven by purpose and performance. In your application, express why you’re excited about the opportunity to help families and how you can contribute to our mission at Abbots Care.
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application shows us that you pay attention to detail and are serious about joining our team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Abbots Care
✨Know the Company Inside Out
Before your interview, take some time to research Abbots Care. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Intake Consultant, you'll need to demonstrate a warm and confident telephone manner. Practice articulating your thoughts clearly and concisely. Consider role-playing with a friend to simulate common interview questions and responses, focusing on how you can convey empathy while discussing care options.
✨Highlight Your Target-Driven Mindset
Be prepared to discuss your previous experiences where you've met or exceeded targets. Share specific examples that showcase your ability to convert referrals into active packages of care. This will illustrate your motivation and results-driven approach, which is crucial for this role.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company's growth plans, team dynamics, or how they measure success in the role. This shows your interest in contributing to their mission and helps you assess if it's the right fit for you.