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- Tasks: Support families by converting referrals into care packages and building strong relationships.
- Company: Award-winning care provider with a personal touch and supportive culture.
- Benefits: Competitive salary, uncapped commission, progression opportunities, and a positive office environment.
- Why this job: Make a real difference in people's lives while earning based on your impact.
- Qualifications: Natural communicator, target-driven, and passionate about high-quality care.
- Other info: Join a dynamic team with flexible working options and an office dog!
The predicted salary is between 25000 - 29000 £ per year.
At Abbots Care, we’ve been supporting families since 1995. What began as a small, family run business has grown into an award winning, CQC Outstanding rated provider x3 in a row, but we’ve never lost the belief that care should feel personal.
This role is about being the first calm, confident voice a family hears, but it’s also about recognizing opportunities to help more people and growing the support we provide across Hertfordshire. We are looking for someone who understands that ethical growth in care is about listening properly, responding quickly, and ensuring no family goes unsupported when we could help.
The Purpose of the Role
- Converting referrals into active packages of care
- Reducing the time it takes to safely implement new support
- Building strong relationships with social workers, health professionals and private clients
- Working closely with coordination and recruitment to maximise capacity
The more care we deliver, the more families we can support and your performance will directly influence that growth. With uncapped commission, your earning potential reflects the impact you make.
What You’ll Receive
- £25,000–£29,000 basic salary
- Uncapped commission structure
- On average £5,000–£15,000 additional earnings per year (with no cap)
- Progression opportunities within a growing organization
- Supportive leadership and open door culture
- A positive office environment (including the office dog and occasional puppies)
What You’ll Be Doing
- Managing and responding promptly to all incoming referrals
- Tracking enquiries and improving conversion rates
- Designing person-centered care packages
- Confidently discussing options with private clients
- Building ongoing relationships with commissioners and healthcare professionals
- Making proactive outbound calls to follow up enquiries
- Working alongside marketing and recruitment to support sustainable growth
This is a fast paced, target driven role in a competitive market, ideal for someone who enjoys performance, momentum and seeing measurable results.
Who We’re Looking For
- A natural communicator with a warm but confident telephone manner
- Commercially aware and comfortable discussing services and value
- Target-driven and motivated by results
- Organised and able to manage competing priorities
- Passionate about high-quality, person-centered care
- A driver with access to their own vehicle
- Care coordination or care sector experience is beneficial, but mindset is most important, someone who can balance compassion with confidence and have the ability to sell Abbots care as the number one provider.
On-Call
This role includes participation in the on call rota (weekdays, weekends and bank holidays on rotation, including alternate weekends). We understand flexibility is important, so this can be discussed.
Why Join Us?
We are proud to be the lead provider to Hertfordshire County Council and to have built our reputation on trust, quality and results. If you’re motivated by both purpose and performance, and you want your earnings to reflect your impact, we would love to speak with you. Please reach out to Steph, our internal recruiter, to start the conversation now.
In-take Consultant employer: Abbots Care
Contact Detail:
Abbots Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In-take Consultant
✨Tip Number 1
Get to know the company inside out! Research Abbots Care, their values, and their approach to care. This way, when you chat with them, you can show that you’re not just another candidate but someone who genuinely aligns with their mission.
✨Tip Number 2
Practice your pitch! You’ll want to confidently discuss how your skills can help convert referrals into active packages of care. Think about specific examples from your past experiences that highlight your ability to build relationships and drive results.
✨Tip Number 3
Be proactive! Don’t wait for them to call you; follow up after your interview. A quick message thanking them for the opportunity and reiterating your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Abbots Care.
We think you need these skills to ace In-take Consultant
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for care and how you connect with families.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with our mission of providing personal care and supporting families effectively.
Showcase Your Communication Skills: As an Intake Consultant, strong communication is key. Use your application to demonstrate your ability to convey information clearly and confidently, just like you would on a call with a family.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Abbots Care
✨Know the Company Inside Out
Before your interview, take some time to research Abbots Care. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As an Intake Consultant, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common interview scenarios with a friend to get comfortable discussing care packages and building relationships with clients.
✨Demonstrate Your Target-Driven Mindset
Be prepared to discuss how you've met targets in previous roles or how you plan to achieve them in this position. Use specific examples to illustrate your ability to convert referrals into active care packages and how you can contribute to Abbots Care's growth.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, the support you'll receive, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.