Complex Care Support Lead
Complex Care Support Lead

Complex Care Support Lead

Full-Time 27800 - 31200 £ / year (est.) No home office possible
Abbots Care

At a Glance

  • Tasks: Lead shifts and deliver high-quality, person-centred complex care to clients.
  • Company: Join Abbots Care, a family-run, award-winning home care provider with over 30 years of experience.
  • Benefits: Earn £13.43 per hour on weekdays and £15.50 on weekends, plus paid training.
  • Why this job: Make a real difference in people's lives while enjoying flexibility and variety in your work.
  • Qualifications: Experience in epilepsy care and a clean UK driving licence required.
  • Other info: Supportive team environment with opportunities for career growth and development.

The predicted salary is between 27800 - 31200 £ per year.

Abbots Care is a long‑established, family‑run and award‑winning home care provider with over 30 years of experience delivering trusted, compassionate and person‑centred support in Hertfordshire. Our organisation was founded in 1995 with the mission to place clients firmly in control of their own choices and to ensure that care is consistently delivered with dignity, respect and genuine compassion. We are committed to making a meaningful difference, whereby an exciting new vacancy has arisen. We are currently recruiting for a Complex Care Support Lead.

Our Complex Care Support Lead is a vital role ensuring the delivery of safe, high‑quality and person‑centred complex care to individuals with epilepsy, acquired brain injury (ABI) and spinal injuries. For this role you are required to have a clean full UK license with access to your own vehicle, as well as the right to work in the UK (we cannot accept overseas applications or Tier 2 Visa).

Within this role you will play a key role in leading shifts, delivering high‑quality complex care and supporting other members of the team to feel confident and skilled in their roles whilst delivering uniquely tailored care to each client.

The ideal candidate will need to be:

  • Experienced in Epilepsy care, with hands on experience when dealing with seizures.
  • Able to monitor and record concerns within each care package and liaise with care professionals.
  • Able to observe for changes in health or behaviour and escalate concerns promptly.
  • Willing to foster a positive, supportive working environment that reflects Abbots Care’s values.
  • Able to follow a unique care plan tailored to each client’s needs.
  • Willing to be flexible within the role in terms of placement as this role may require travel throughout Hertfordshire.

The working hours for this role are between 7am-10pm with shift work between these hours. We ask for a mix of morning shifts and afternoon shifts to help support in each package with a minimum of 1 shift every other weekend.

What We Offer:

  • Weekday rates of £13.43 per hour, Weekend rates of £15.50 per hour.

There are so many reasons to join our team, but these are our top five:

  • Feeling of reward: There is no better feeling than knowing you have made a difference to someone’s day, week or even month.
  • Flexibility: We understand the importance of having a work life balance.
  • Variety: No day is ever the same and this truly is a special part of working in care.
  • Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us.
  • Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches.

If you are passionate about making a positive impact on the lives of others and meet the requirements outlined above, we would love to hear from you or should you require any further information on this vacancy please call our recruitment team on 01727891004.

Complex Care Support Lead employer: Abbots Care

Abbots Care is an exceptional employer, renowned for its commitment to compassionate, person-centred care in Hertfordshire. With over 30 years of experience, we offer our Complex Care Support Lead a rewarding opportunity to make a meaningful impact while enjoying a supportive work culture that prioritises employee growth through comprehensive training and flexible working arrangements. Join us to be part of a family-run organisation that values dignity, respect, and genuine compassion in every aspect of care delivery.
Abbots Care

Contact Detail:

Abbots Care Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Complex Care Support Lead

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at Abbots Care. A friendly chat can sometimes lead to a foot in the door.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of epilepsy care and complex needs. We want to see your passion and expertise shine through, so be ready to share your experiences!

✨Tip Number 3

Show us your personality! During interviews, let your genuine compassion and commitment to person-centred care come across. We’re looking for someone who fits our values, so be yourself!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing team there.

We think you need these skills to ace Complex Care Support Lead

Experience in Epilepsy Care
Monitoring and Recording Concerns
Liaising with Care Professionals
Observing Changes in Health or Behaviour
Escalating Concerns Promptly
Leading Shifts
Delivering High-Quality Complex Care
Supporting Team Members
Following Unique Care Plans
Flexibility in Role
Clean Full UK Driving Licence
Access to Own Vehicle
Commitment to Person-Centred Care
Fostering a Positive Working Environment

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in complex care, especially with epilepsy and ABI. We want to see how your skills align with our mission of delivering person-centred support.

Showcase Your Compassion: In your written application, let your passion for making a difference shine through. Share examples of how you've provided compassionate care in the past, as this is at the heart of what we do at Abbots Care.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, so we can easily see why you’d be a great fit for the Complex Care Support Lead role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!

How to prepare for a job interview at Abbots Care

✨Know Your Care Basics

Make sure you brush up on your knowledge of epilepsy care and other complex conditions. Be ready to discuss your hands-on experience with seizures and how you've handled them in the past. This will show that you’re not just familiar with the theory but have practical skills too.

✨Tailor Your Responses

When answering questions, relate your experiences back to the specific needs of Abbots Care. Highlight how you can deliver person-centred care and support your team effectively. Use examples that demonstrate your ability to follow unique care plans and adapt to different client needs.

✨Showcase Your Team Spirit

Abbots Care values a supportive working environment, so be prepared to talk about how you foster teamwork. Share instances where you’ve helped colleagues feel confident in their roles or contributed to a positive atmosphere. This will resonate well with their company culture.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training opportunities they offer or how they ensure a good work-life balance for their staff. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Complex Care Support Lead
Abbots Care

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