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- Tasks: Manage care delivery and coordinate a team of care assistants to support service users.
- Company: Abbots Care is an award-winning community care provider with an outstanding CQC rating.
- Benefits: Enjoy competitive salary, paid training, flexible hours, and excellent progression opportunities.
- Why this job: Make a real difference in people's lives while enjoying a supportive and rewarding work environment.
- Qualifications: Experience in coordination, strong communication skills, and a full driving license required.
- Other info: Join a family-oriented team with a commitment to staff well-being and development.
The predicted salary is between 23934 - 31105 £ per year.
An exciting vacancy has arisen within Abbots Care, the opportunity to be a key influencer in our management is here! A resilient and passionate person looking to work in a role that really makes a difference, this is your opportunity!
Abbots Care is an award-winning domiciliary community care provider in Hertfordshire with a CQC rating of outstanding.
Within the role as the Care Coordinator, you are required to manage the organisation and delivery of care. You will manage a team of care assistants to support our service users in their own home to provide person centred care. This role is more than just rota management. You will be a part of our operational team, who ensure that we provide outstanding quality care is delivered consistently to our service users.
The role:
- Rostering and daily management of Care Staff who are based in the community
- Working with multi-disciplinary teams and professional bodies to ensure outstanding care is delivered and to positively promote our services.
- Complete quality calls with care staff and service users
- Provide reports to senior management as and when required
- Provide support to our teams as part of a rostered-on call system
- Manage referrals from commissioners and local authority
- Ensure full capacity is utilised.
Person Specification:
- Experienced Co-ordinator / scheduler doing coordination and rota management
- We are looking for someone who is vibrant, self‑motivated and passionate about making a difference to the lives of vulnerable people
- Drive and Resilience
- Excellent verbal and written communication skills, you’ll be comfortable on the phone as you are writing emails
- Experience of working in a faced paced environment and flexible
- Strong attention to detail and be a completer/finisher
- A team player with strong interpersonal skills
- Holding a full driving licence and access to your own vehicle.
Desirable Experience:
- Experience within the care sector
Benefits:
- Salary from £25,565 per annum, inclusive of on-call duties
- Paid development and training to support your career
- Employee Benefit Scheme
- Excellent progression opportunities
- NVQ training from level 2 to level 5
- Additional days of holiday added for each year of service
- Access to Employee Wellbeing app and Employee Assistance Programme
- Onsite parking
- Access to Leading brand discount schemes.
Who are we?
Founded in 1995 as a small family business, Abbots Careis now a multi award-winning, CQC rated Outstanding care provider with family values still very much at the heart of what we do.
As well as being committed to providing the very best care for our service users, we strive to ensure our staff have access to specialist training pathways, career development opportunities and well-being support.
We are the lead provider to Hertfordshire County Council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person‑centred care.
There are so many reasons to join our team, but these are our top five
Feeling of reward: There is no better feeling than knowing you have made a difference to someone’s day, week or even month.
Flexibility: We understand the importance of having a work life balance.
Variety: No day is ever the same and this truly is a special part of working in care.
Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us.
Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches.
When you join Abbots Care, you join a family like no other. We pride ourselves on the quality of the staff we employ, and when you join us, you will receive the absolute best training and ongoing support to help you in your role.
Abbots Care is one of the lead providers across Hertfordshire, by providing care for people within their own homes. For further details please apply and a member of our team will be in contact.
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Care Coordinator employer: Abbots Care
Contact Detail:
Abbots Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with Abbots Care's values and mission. Understanding their commitment to outstanding care will help you align your passion for making a difference with their goals during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Abbots Care. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Care Coordinator position.
✨Tip Number 3
Prepare to discuss your experience in coordinating and managing teams. Highlight specific examples where you've successfully led a team or improved service delivery, as this will demonstrate your capability for the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or an interview, effective communication is key in a role that involves liaising with care staff and service users.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination and scheduling. Emphasise your ability to manage teams and deliver person-centred care, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for making a difference in the lives of vulnerable people. Mention specific experiences that demonstrate your resilience, communication skills, and ability to work in a fast-paced environment.
Highlight Relevant Skills: In your application, focus on skills such as attention to detail, interpersonal skills, and your ability to work collaboratively with multi-disciplinary teams. These are crucial for the Care Coordinator position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and professional communication is essential, especially in a role that requires excellent verbal and written skills.
How to prepare for a job interview at Abbots Care
✨Show Your Passion for Care
Make sure to express your genuine passion for making a difference in the lives of vulnerable people. Share personal experiences or motivations that drive you to work in the care sector, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
As a Care Coordinator, you'll be managing a team of care assistants. Highlight your experience in teamwork and collaboration, especially in fast-paced environments. Be ready to discuss how you've successfully worked with others to achieve common goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you effectively managed care delivery or resolved conflicts within a team.
✨Highlight Communication Skills
Strong verbal and written communication skills are crucial for this role. Prepare to discuss how you effectively communicate with both care staff and service users. Consider sharing examples of how you've used these skills to ensure quality care is delivered.