At a Glance
- Tasks: Provide front of house support and administrative assistance in a busy medical practice.
- Company: Abbeyview Surgery, a friendly GP Surgery in picturesque Crowland.
- Benefits: Competitive pay, NHS pension, and generous annual leave.
- Other info: Flexible working hours and opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team and make a difference in patient care.
- Qualifications: Experience in reception or administration is essential; customer service skills are a plus.
The predicted salary is between 36450 - 44550 £ per year.
Abbeyview Surgery is a GP Surgery in rural Lincolnshire serving circa 9300 patients. We have a diverse, friendly team that work hard to provide the best quality care to our Practice population.
Main duties of the job include providing front of house support to patients and various administrative support to our team of clinicians, as needed from time to time. This will include some administrative duties outside of reception duties. Experience within a reception/administrative position is essential.
About us: Abbeyview Surgery has a diverse team which includes Doctors, ANP's, Paramedics, Diabetes Specialists, Clinical Pharmacists and a hard working Reception, Dispensary and Administrative team set in the picturesque town of Crowland.
Job responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls and direct them to the appropriate department or individual
- Schedule appointments and manage the appointment calendar
- Check-in patients
- Maintain patient records and update information as necessary
- Handle incoming and outgoing emails
- Ensure the waiting area is clean and organized
Main duties of the job require excellent communication and interpersonal skills, strong organisational and multitasking abilities, attention to detail and accuracy in data entry, proficiency in using office equipment such as computers, printers and scanners, and the ability to maintain patient confidentiality.
If you are a motivated individual with excellent customer service skills, we would love to hear from you. This is a great opportunity to join a dynamic team in a fast-paced medical practice.
Experience: Previous experience of working in a medical environment is preferred, but not essential. It would also be helpful to be flexible with working hours from time to time.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£12.21 an hour NHS Pension Generous annual leave
Medical Receptionist / Administrator in Crowland employer: Abbeyview Surgery
Abbeyview Surgery offers a supportive and friendly work environment, focusing on high-quality, patient-centred care. The practice provides opportunities for professional development and a competitive salary package, including NHS pension benefits. With a commitment to work-life balance and a multidisciplinary team approach, it is an attractive employer for GPs at any career stage.
StudySmarter Expert Advice🤫
We think this is how you could land Medical Receptionist / Administrator in Crowland
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Abbeyview Surgery.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Abbeyview Surgery.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Abbeyview Surgery, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Medical Receptionist / Administrator in Crowland
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Abbeyview Surgery.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Abbeyview Surgery.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Abbeyview Surgery. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Abbeyview Surgery. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Abbeyview Surgery
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Abbeyview Surgery’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
