At a Glance
- Tasks: Support sales teams by processing orders and liaising with customers.
- Company: Established business with a focus on commercial support and customer service.
- Benefits: Competitive salary, stable working environment, and opportunities for career development.
- Other info: Great chance to grow within a supportive and busy environment.
- Why this job: Join a dynamic team and enhance your skills in a hands-on sales support role.
- Qualifications: Experience in sales administration or customer service is preferred.
The predicted salary is between 25000 - 35000 € per year.
A well-established business is looking to appoint an organised and proactive Export Sales Administrator to join its commercial support team. This is a varied role supporting customers, sales teams and internal departments with the smooth processing of orders from initial enquiry through to delivery. The position would suit someone with strong administration, customer service and order processing experience, ideally gained within a product-based, manufacturing, distribution, logistics or export-focused environment. You do not need to be an export specialist, but some exposure to international orders, shipping paperwork, freight forwarders or export documentation would be highly beneficial.
The Role
The successful candidate will support the wider sales and operations teams with day-to-day administration, customer communication and order coordination.
- Processing customer orders accurately and efficiently
- Updating internal systems with order details, customer information and delivery updates
- Liaising with customers regarding order progress, queries, pricing and delivery timescales
- Coordinating with internal teams including sales, logistics, warehouse and finance
- Preparing sales documentation, quotations and customer correspondence
- Supporting with export paperwork such as invoices, packing lists and shipping documents
- Liaising with freight providers, couriers or logistics partners where required
- Monitoring order progress and helping to resolve delays or issues
- Maintaining accurate records and ensuring information is kept up to date
- Providing general administrative support to the commercial team
What We’re Looking For
The ideal candidate will have previous experience in a busy sales administration, customer service, order processing or commercial support role. You will need to be highly organised, accurate and confident communicating with customers and internal teams.
- Previous experience in sales administration, customer service or order processing
- Strong attention to detail and high levels of accuracy
- Good communication skills, both written and verbal
- Confident working with internal systems, Microsoft Office and Excel
- Able to manage multiple tasks and priorities in a busy environment
- A proactive approach to solving problems and chasing information
- Comfortable working with customers and colleagues across different departments
Useful But Not Essential
- Experience with export administration or international customer orders
- Knowledge of shipping documents, customs paperwork or commercial invoices
- Experience dealing with freight forwarders, couriers or logistics providers
- Understanding of Incoterms or international shipping processes
- Additional European language skills
This is a great opportunity for someone who enjoys a busy, hands-on sales support role where accuracy, communication and customer service are key. The company offers a stable working environment, good benefits and the opportunity to develop further within a commercial and operational support function.
EMEA Sales Administrator employer: Abbeygate Search Ltd
Join a well-established business in Crawley, West Sussex, where you will thrive in a supportive and dynamic work environment as an EMEA Sales Administrator. The company values its employees by offering competitive salaries, excellent benefits, and ample opportunities for professional growth within a collaborative team focused on delivering exceptional customer service and operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land EMEA Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their products and services, and think about how your skills can help them succeed. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being clear and confident will make a great impression. We recommend doing mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace EMEA Sales Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the EMEA Sales Administrator role. Share specific examples of how you've successfully managed orders or supported teams in the past.
Show Off Your Communication Skills:Since this role involves liaising with customers and internal teams, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Abbeygate Search Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of an EMEA Sales Administrator. Familiarise yourself with order processing, customer service, and any relevant export documentation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your organisational skills, attention to detail, and ability to manage multiple tasks. Think about specific situations where you successfully handled customer queries or resolved issues, as these will demonstrate your suitability for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s processes or team dynamics. This shows that you’re engaged and eager to learn more about how you can contribute to their success, especially in areas like logistics and customer communication.
✨Practice Makes Perfect
Consider doing a mock interview with a friend or family member. Focus on articulating your thoughts clearly and confidently. Practising common interview questions related to sales administration and customer service will help you feel more prepared and less anxious on the day.
