At a Glance
- Tasks: Manage admin systems, assist residents, and support the team in a care home environment.
- Company: Abbeyfield has been providing exceptional housing and care for older people for nearly 70 years.
- Benefits: Enjoy up to 31 days paid leave, healthcare expense claims, and career development opportunities.
- Other info: This role requires eligibility to work in the UK and a basic DBS check.
- Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
- Qualifications: Strong admin skills, computer literacy, and the ability to communicate effectively are essential.
Join to apply for the Service Administrator role at Abbeyfield
2 days ago Be among the first 25 applicants
Join to apply for the Service Administrator role at Abbeyfield
For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We\'re dedicated to exceptional care, and we know it starts with an exceptional team.
Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.
Role: Administrator
Location: Dene Street, Sunderland, Tyne and Wear, England, SR3 1EBHours: 20 Hours a week Monday to Friday
Pay: £12.50p/h - £13.10p/h
The Role
- You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively.
- You\'ll manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees and Abbeyfield employees from other locations. You maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees.
- As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person.
- You\'ll support your colleagues by providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to request for information.
- To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationary, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance.
- If you have strong administration skills, this job gives you the opportunity to use these strengths on a daily basis for a bigger purpose – to keep residents safe and happy.
- You must be experienced in administrative roles, and be familiar with office procedures and systems. You\'ll also be highly organised, and able to work using your own initiative and unsupervised.
- Computer literate with a working knowledge of Word, Excel and e mail, you must also be able to demonstrate strong numeracy and literacy skills, and be able to communicate and interact well with a wide range of people in varied situations.
We’re committed to recognising and rewarding our team members. Working with us comes with a range of benefits, including:
- Up to 31 days paid leave pro rata, including bank/public holidays
- Comprehensive induction
- Unlimited opportunities to earn £500 via our \'refer a friend\' scheme
- Claim back healthcare expenses with Medicash
- Life Assurance
- Pay progression within role based on skills and contribution
- Learning and career development opportunities
- Occupational sick pay
- Company pension
- Discounted gym membership
- Cycle-to-work scheme
- Striving for independent accreditation as a menopause friendly organisation
- Opportunity to obtain Blue Light Card discounts
We reserve the right to close this vacancy early if we receive a sufficient number of applications. We encourage interested candidates to apply as soon as possible.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Non-profit Organizations
Referrals increase your chances of interviewing at Abbeyfield by 2x
Sign in to set job alerts for “Service Administrator” roles.
Hebburn, England, United Kingdom 5 days ago
Newcastle Upon Tyne, England, United Kingdom 4 days ago
Sunderland, England, United Kingdom 4 days ago
Chester-Le-Street, England, United Kingdom 1 month ago
Washington, England, United Kingdom 1 week ago
Shildon, England, United Kingdom 2 weeks ago
Sunderland, England, United Kingdom 5 days ago
Gateshead, England, United Kingdom 1 week ago
Newcastle Upon Tyne, England, United Kingdom 2 days ago
Technical Service & Sales Support Coordinator
Newcastle Upon Tyne, England, United Kingdom 2 days ago
Sunderland, England, United Kingdom 4 days ago
North Shields, England, United Kingdom 1 month ago
Whitley Bay, England, United Kingdom 4 weeks ago
Middlesbrough, England, United Kingdom £25,584.00-£25,584.00 5 months ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Newcastle Upon Tyne, England, United Kingdom 2 weeks ago
Stockton-On-Tees, England, United Kingdom 1 year ago
Gateshead, England, United Kingdom 2 weeks ago
Operations & Member Experience Assistant
Sunderland, England, United Kingdom 2 weeks ago
Seaham, England, United Kingdom 2 days ago
South Shields, England, United Kingdom 1 week ago
Newcastle Upon Tyne, England, United Kingdom 2 days ago
Middlesbrough, England, United Kingdom 2 days ago
Newcastle Upon Tyne, England, United Kingdom 1 month ago
South Shields, England, United Kingdom 1 week ago
Guide Post, England, United Kingdom 1 week ago
Billingham, England, United Kingdom 3 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrService Administrator in Sunderland employer: Abbeyfield
Abbeyfield Living Society is an exceptional employer dedicated to providing outstanding care for older people, fostering a supportive and compassionate work environment. With a commitment to employee growth through comprehensive training, generous leave policies, and a range of benefits including healthcare expense claims and a company pension, Abbeyfield ensures that its team members feel valued and empowered in their roles. Located in Sunderland, this role offers the unique opportunity to make a meaningful impact in the community while enjoying a balanced work-life schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in Sunderland
✨Tip Number 1
Familiarise yourself with Abbeyfield's mission and values. Understanding their commitment to exceptional care for older people will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your organisational skills in any conversations or networking opportunities. As a Service Administrator, being highly organised is crucial, so share specific examples of how you've successfully managed administrative tasks in the past.
✨Tip Number 3
Prepare to discuss your experience with office procedures and systems. Be ready to explain how you've used tools like Word and Excel effectively in previous roles, as this will demonstrate your readiness for the responsibilities of the position.
✨Tip Number 4
Network with current or former employees of Abbeyfield if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Service Administrator in Sunderland
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administrative skills and experience relevant to the Service Administrator role. Emphasise your ability to manage records, handle correspondence, and support a team effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for making a difference in the lives of older people. Mention specific examples of how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills:In your application, clearly outline your proficiency in office software like Word and Excel, as well as your strong numeracy and literacy skills. Provide examples of how you've used these skills in previous roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Abbeyfield
✨Show Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Discuss specific tasks you've managed, such as record-keeping or handling correspondence, to demonstrate your capability in managing the responsibilities of a Service Administrator.
✨Emphasise Communication Skills
As the face and voice of the home, effective communication is key. Be prepared to share examples of how you've successfully interacted with diverse groups, whether it's residents, visitors, or colleagues, and how you handled any challenging situations.
✨Demonstrate Organisational Abilities
The role requires strong organisational skills. Prepare to discuss how you prioritise tasks and manage your time effectively, especially when juggling scheduled duties alongside ad-hoc requests.
✨Research Abbeyfield's Values
Familiarise yourself with Abbeyfield's mission and values before the interview. Showing that you understand their commitment to exceptional care will help you align your answers with what they are looking for in a candidate.
