At a Glance
- Tasks: Lead and develop elderly care services, ensuring quality experiences for residents.
- Company: Abbeyfield Living Society, dedicated to exceptional housing and care for older people.
- Benefits: Competitive salary, up to 33 days leave, career development, and wellness perks.
- Other info: Remote role with travel across various locations in the South.
- Why this job: Make a real difference in the lives of older people while advancing your career.
- Qualifications: Experience in multi-site operations and strong leadership skills required.
The predicted salary is between 65000 - 70000 £ per year.
For almost 70 years, Abbeyfield Living Society has been providing exceptional housing and care for older people across England. Everything we do is guided by our five core values of Care, Compassion, Community, Integrity and Excellence, and we're proud of the positive difference our colleagues make every day.
Abbeyfield are looking for a Regional Operations Manager to lead and develop provision of 7 elderly care services across the South region, ensuring fulfilling experiences for residents, high levels of quality and compliance, in line with our mission and values.
Location: Remote / Home based role with travel across London, Southampton, Surrey, Devon, Buckinghamshire, West Sussex and Wokingham.
Salary: £65,000 - £70,000 per annum
Hours: 35 Hours a week. Monday - Friday. 9am - 5pm
The Role of Regional Operations Manager:
- Ensure our residents’ experience is always the top priority for all your Registered Care Home Managers.
- Embed strong governance by securing high levels of operational quality and CQC compliance.
- Ensure the maintenance of high levels of occupancy to secure sustainable revenue streams.
- Enhance the levels of reputation in our target markets in all our communities we serve.
- Provide inspiring operational leadership to the registered home managers and their respective teams.
- Ensure our residents’ health and wellbeing is always the top priority for all our Registered Care Home Managers and Staff.
- Ensure a robust approach to care provision, to include effective processes and controls are maintained around admissions, needs assessment, nutrition, medication and moving on.
- Use agreed quality monitoring tools to ensure the quality and safety of services and monitor against key performance indicators; responding appropriately and without delay where quality and/or safety are being compromised.
- Provide leadership and promote a positive culture of continuous improvement by ensuring service-level audits are undertaken, lessons are learned from any incidents, and evidence of continuous improvement actions are recorded for each service.
- Assist in embedding and monitoring the implementation of organisational systems and processes to ensure they are put into practice effectively and appropriately at the operational level.
- Support service managers to achieve Abbeyfield’s internal mark of quality for their services.
- Ensure all Homes achieve a minimum Good CQC rating, share best practice across all homes and implement a “lessons learned” culture.
- Oversee overall financial performance and ongoing viability of all care homes.
- Work with registered managers in proactively identifying variances to agreed budgets, and ensure corrective action is taken.
Rewards and Benefits:
- Salary: £65,000 - £70,000 per annum
- Up to 33 days paid leave (Pro Rata) including bank/public holidays.
- Comprehensive induction
- Earn referral payments via our 'refer a friend' scheme.
- Life Assurance
- Pay progression within role
- Learning and career development opportunities
- Occupational sick pay
- Company pension
- Discounted gym membership
- An employee assistance programme
- Cycle-to-work scheme
- Shop and save vouchers
- Medical cashback scheme allowing costs of medical expenses (dental, opticians and much more) to be claimed back
- Opportunity to obtain Blue Light Card discounts.
About You:
- A track record of multi-site operational delivery in a regulatory (ideally elderly care) setting.
- Strong people leadership skills; has managed a geographically dispersed workforce using a coaching style; can evidence best practice approach to recruitment, engagement and talent management.
- Working knowledge of quality and regulatory compliance as it relates to elderly care provision; in particular the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, the Care Quality Commission (Registration) Regulations 2009 and the Care Act 2014/15.
- Experience in managing large operating budgets; has achieved and occasionally exceeded challenging budgetary targets.
- Able to build brand and service reputation through the development of strong working relationships with internal and external stakeholders.
- A highly effective communicator; exploits available technology and tools to ensure team members get the right knowledge and information about the right things at the right time.
- A Relevant Care related qualification (e.g. NVQ L5 Diploma in Social Welfare/Community Support).
Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.
Regional Operations Manager - Care in Honiton employer: Abbeyfield
Abbeyfield Living Society is an exceptional employer, dedicated to providing a supportive and caring environment for both residents and staff. With competitive pay, generous leave, and a strong focus on employee development, you will find numerous opportunities for growth in your career while making a meaningful impact in the lives of older people. Located in Binley, Coventry, our team enjoys a collaborative work culture that values high standards and compassion, ensuring that every day is rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager - Care in Honiton
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Abbeyfield for the Regional Operations Manager - Care role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Regional Operations Manager - Care in Honiton
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Abbeyfield, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Abbeyfield, and how you can make a difference!
How to prepare for a job interview at Abbeyfield
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Abbeyfield.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Abbeyfield appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Abbeyfield supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
