At a Glance
- Tasks: Manage admin systems, assist residents, and support the team in a caring environment.
- Company: Speedwell Court offers high-quality residential and Dementia care for elderly residents.
- Benefits: Enjoy generous leave, career development, gym discounts, and a medical cashback scheme.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive setting.
- Qualifications: Strong admin skills, experience in office procedures, and proficiency in Word and Excel required.
- Other info: 12-month maternity cover with potential for extension or permanent contract.
Speedwell Court is a beautiful, purpose-built home that provides an exclusive setting and high-quality residential and Dementia care to its elderly residents. Staff are committed to looking after the health and wellbeing of residents. This includes providing a range of activities to get involved with, serving delicious, nutritious meals, and helping them to enjoy their lives to the fullest.
Please note: The position of Administrator is a 12-month fixed-term contract, for maternity cover. There is potential to extend this or take on a permanent contract. The contract is based on 40 hours a week and includes alternate weekend working.
Location: Speedwell Court, Mansbridge Road, West End, Southampton, SO18 3HW.
Pay: £12.50-£13.10 per hour.
The Role: You have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively. You will manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees, and Abbeyfield employees from other locations. You maintain and manage accurate records related to finance, residents, and employees. As the face and voice of the home, you welcome and assist visitors, residents, and employees, providing a welcoming reception service both face-to-face and over the phone, either dealing with queries yourself or directing them to the relevant person. You will support your colleagues by providing an office function, responding to telephone calls, emails, faxes, and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes, producing minutes, and responding to requests for information. To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationery, forms, promotional literature, uniforms, and badges, and assist with the coordination of repairs and maintenance.
At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:
- Generous paid leave
- Learning and career development opportunities
- Company pension
- Discounted gym membership
- Shop and save vouchers
- Free onsite parking
- Medical cashback scheme allowing costs of medical expenses (e.g., dental, opticians, and more) to be claimed back
- Opportunity to apply for a 'Blue Light Card' offering discounts in various shops and restaurants, etc.
About You: If you have strong administration skills, this job allows you to use these strengths daily for a bigger purpose – to keep residents safe and happy. You must be experienced in administrative roles and familiar with office procedures and systems. You should also be highly organised, able to work using your own initiative and without supervision. Computer literate with a working knowledge of Word, Excel, and email. You must also demonstrate strong numeracy and literacy skills and be able to communicate effectively with a wide range of people in varied situations.
Administrator - maternity cover employer: Abbeyfield
Contact Detail:
Abbeyfield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - maternity cover
✨Tip Number 1
Familiarise yourself with the specific administrative tasks mentioned in the job description. Understanding the nuances of managing records related to finance, residents, and employees will help you stand out during the interview.
✨Tip Number 2
Highlight your experience in customer service, as being the face and voice of the home is crucial. Prepare examples of how you've effectively dealt with queries and provided excellent service in previous roles.
✨Tip Number 3
Showcase your organisational skills by discussing how you manage multiple tasks simultaneously. Be ready to explain your methods for prioritising work and ensuring that all administrative duties are completed efficiently.
✨Tip Number 4
Research Abbeyfield and its values, particularly their commitment to resident wellbeing. Being able to articulate how your personal values align with theirs can make a strong impression during your interview.
We think you need these skills to ace Administrator - maternity cover
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Administrator position. Highlight key skills such as strong administration skills, organisation, and communication abilities that are essential for the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in administrative roles. Emphasise your familiarity with office procedures, computer literacy, and any specific software knowledge like Word and Excel that aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting elderly residents and your commitment to maintaining high standards in administration. Use specific examples from your past experiences to demonstrate how you can contribute to the team at Speedwell Court.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Abbeyfield
✨Show Your Organisational Skills
As an Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the varied responsibilities of the role.
✨Familiarise Yourself with the Company
Research Speedwell Court and Abbeyfield to understand their values and services. Being able to discuss how you align with their mission to provide high-quality care will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face in the role, such as handling a difficult visitor or managing conflicting priorities, and how you would respond.
✨Demonstrate Communication Skills
Since you'll be the face and voice of the home, practice articulating your thoughts clearly. Be ready to showcase your ability to communicate effectively with residents, visitors, and colleagues during the interview.