Sheltered Housing Manager in Sherborne

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We are dedicated to exceptional care, and we know it starts with an exceptional team. Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.

Location: Sherborne – Covering Dorset

Contract: Permanent

Hours: 35 hours per week Monday to Friday 9-5

Salary: £31,486

This is a brilliant opportunity for someone who would be interested in joining our organisation, to support our Sheltered Housing property. If you are looking for a rewarding role, Abbeyfield Living Society would love for you to join us.

The Role of Sheltered Housing Manager

You will have responsibility for groups of elderly residents and managing the provision of tenancy agreements, ensuring a positive accommodation experience in a safe living environment. You will be developing and implementing local marketing activities to promote your Houses to secure a high reputation in the community, developing relationships with referral agencies and key partners working in social care. You will need to maximise rental income by ensuring high occupancy levels, and any resident debt is minimised. Equally, you will need to control staff costs by effective management of staff budgets, rotas and timesheets. Additionally, you will need to have an eye on other property related costs, such as utilities and consumables, in line with budget. Finally, you will play a key part in ensuring that the Houses comply fully with all relevant regulations, internal Abbeyfield policies and processes, and that there is an effective internal audit programme to assure compliance.

About You

Naturally, you will need to have experience working in a sheltered housing, health or social care environment. Ideally, an appropriate qualification in sheltered housing and/or social care would be an advantage, together with an understanding of relevant Housing legislation, assured shorthold tenancy management and landlord and tenant obligations. You will have experience of effectively managing staff. In each location, you will have a small team of Housekeepers, Cooks and General Assistants reporting to you. You will need to ensure that there are sufficient staff in the right places at the right time to ensure service provision. You must be able to manage customer expectations, by balancing the needs of residents with business need. Preferably, you will have a good understanding of national health and social care strategies for older people. You will also have had experience managing budgets, particularly securing sustainable income and controlling costs. Given the team you will be managing across multiple sites, strong staff management skills are key. You will know how to get the best from people. As you would expect in a modern working environment, you will need to be computer literate and proficient in the use of Microsoft Office (Outlook, Word, Excel). You should hold a level 4 in Housing or be willing to work towards this.

Why Join Abbeyfield Living Society?

We are committed to recognising and rewarding our team members. Working with us comes with a range of benefits, including:

• Up to 31 days paid leave pro rata, including bank/public holidays
• Work overtime? With Dayforce Wallet, access your extra pay instantly, no waiting until payday.
• Claim back healthcare expenses with Medicash
• Life Assurance
• Pay progression within role based on skills and contribution
• Learning and career development opportunities
• Company pension
• Discounted gym membership
• Striving for independent accreditation as a menopause friendly organisation
• Opportunity to obtain Blue Light Card discounts

Please note this role will require eligibility to work in the UK, two satisfactory employment references and a basic DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked. We reserve the right to close this vacancy early if we receive a sufficient number of applications. We encourage interested candidates to apply as soon as possible.