Abbeyfield Living Society is seeking a Customer Quality Officer to provide independent QA across Care and Housing services. You will undertake audits and quality reviews, identify risks, and support services to deliver sustainable improvements.
You will work with operational teams, using data and customer feedback to drive improvements, and coach managers to share best practice across services. This is a crucial role to enhance outcomes for customers and residents.
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Remote Quality & Compliance Officer – Care & Housing employer: Abbeyfield Group
Abbeyfield Group is an excellent employer, offering a supportive work culture where compassion and respect for residents are at the forefront. With flexible shifts and competitive pay, employees can balance their personal lives while making a meaningful impact in the community. The company prioritises training and development, ensuring that both seasoned professionals and newcomers to care have the opportunity to grow and thrive in their roles.
