Property Manager (Assets)

27 May 2025

Property Manager (Assets)

About the role

This is a fantastic opportunity to work for a charity for older people which is focused on preventing and alleviating the loneliness that can come with later life.

Your role will be to lead in the delivery of Asset related work streams across the Abbeyfield portfolio to ensure the safety and well-being of residents, visitors and Abbeyfield staff. Developing best value outcomes to ensure timely delivery of Major Works, Cyclical Decoration/Pre-paint Repairs, Reactive Repairs and Void works to ensure properties meet regulatory requirements to and provide a safe and secure environment in accordance with the ethos, mission and values of Abbeyfield.

Main Responsibilities will include:

• Leadership and Management of the Asset Function
• Lead and develop the national Assets team to deliver excellent services at Abbeyfield.
• Provide supportive leadership to the geographically dispersed and home-based assets team, ensuring clarity of roles and purpose with consistent ways of working.
• Ensure the team is equipped with the necessary skills, capacity and capability to meet current and future needs through proactive management so that individuals can realise their full potential.
• Develop efficient and effective processes, inc. the deployment of IT hardware and software applications and new ways of working.
• Asset Management
• Act as the subject matter expert in all Asset Management related matters, ensuring professional knowledge and skills are maintained up to date through external networking and internal collaboration with peers.
• Lead, develop and oversee an effective information management system to monitor property management services provided (both in-house and outsourced) against an agreed set of KPIs in collaboration with property peers.
• Effectively manage the delegated Asset Management budget; controlling, and authorising expenditure in line with Abbeyfield financial requirements and quality standards. Prepare annual budget for Asset Management expenditure, developing long-term investment plans and budgets for this area of operations.
• Work closely with Legal, Quality and Compliance Teams to assist with responses to the Asset Management audit programmes, including compliance health and safety assessments.
• Procurement, Supplier and Stakeholder Management
• Effectively contribute to periodic supplier base reviews, ensuring a balance between economies of scale, contractor reach and the ability to operate locally to meet the needs of individual services.
• Work closely with procurement to regularly market-test suppliers to ensure Abbeyfield achieves best value outcomes with favourable commercial terms from our supplier-base.
• Develop and implement a robust system of key supplier performance measures to enable Abbeyfield to determine supplier performance against service specifications.
• Develop strong working relationships with key external stakeholders, to ensure that Abbeyfield’s brand reputation in property asset management is sustained and enhanced.
• Ensure awareness of property viability and business sustainability before committing material sums of expenditure to a property.
• Key Documents
• Ensure the Asset Management Strategy and associated action plans are used to steer operational and strategic decision making, together with assisting the Head of Property with the periodic review/re-drafting.
• Assist with the development and implementation of Abbeyfield’s Environmental Policy (decarbonisation).

About You

• Demonstratable experience leading a team in the delivery of Asset Management related services i.e. Major Works, Cyclical Decoration/Pre-paint Repairs, Reactive Repairs and Void works across a varied property portfolio that is geographically widely dispersed.
• Detailed knowledge of legislation and regulations relating to the six streams of Health & Safety compliance; gas safety, fire safety, electrical safety, asbestos management, water hygiene (legionella) and lifting equipment using a risk management approach to secure optimum levels of compliance.
• Experience leading and managing a remote team, securing high levels of engagement with a consistent approach to processes and new ways of working within a performance management framework.
• Contract Administration experience i.e. variation orders and final accounts etc.
• Experience of line management and leading remote teams.
• Strong analytical and Microsoft Excel skills.
• Knowledge and experience of emergency breakdowns or failure/incident management/disaster recovery and business continuity planning.
• Experience procuring and managing third party suppliers, contractors and consultants to secure best value outcomes for Abbeyfield.
• Knowledge and experience implementing new technology and software applications to improve property management and service delivery
• Experience working with a portfolio of care homes and/or sheltered/social housing stock.
• An understanding of the rights, and housing and care needs of older people.
• Experience working within the charitable sector.

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our many benefits include:

• 25 days paid leave increasing to 28 days following 5 years service, plus bank/public holidays
• Competitive pay, benchmarked annually.
• Pay progression within role based on skills and contribution
• Learning and career development opportunities
• Medicash – Get help with your medical expenses
• BenefitHub – Great savings on hundreds on brands
• Unlimited opportunities to earn £500via our \’refer a friend\’ scheme
• Life Assurance
• Company pension
• Discounted gym membership
• Employee assistance programme
• Blue light Card – Discount for workers in the social care sector

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