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- Tasks: Ensure the safe operation of the pool and fitness suite while delivering excellent customer service.
- Company: Join Abbeyfield Living Society, a leader in housing and care for older people for nearly 70 years.
- Benefits: Enjoy up to 31 days paid leave, healthcare expense claims, and discounted gym membership.
- Why this job: Make a real difference in people's lives while promoting health and wellbeing in your community.
- Qualifications: Must have NPLQ, First Aid certification, and experience in fitness instruction or leisure facilities.
Wellbrook Way, Girton, Cambridge CB3 0GQ, UK
Job Description
Posted Thursday 31 July 2025 at 00:00 | Expired Thursday 14 August 2025 at 23:59
For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We\’re dedicated to exceptional care, and we know it starts with an exceptional team.
Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.
Role : Pool Attendant
Location: Girton Green, Wellbrook Way, Girton, Cambridge CB3 0GQ
Hourly Rate: £12.30
Contract: Permanent
Work Pattern: Flexible 25 Hours per week.
The role of Poolside Attendant
To ensure the effective, safe, and customer focused operation of the facility’s leisure amenities, including the swimming pool and fitness suite. The role is responsible for maintaining high safety standards promoting health and wellbeing activities and providing a quality service to residents and guests.
- Ensure the safe operation of the swimming pool and fitness suite at all times.
- Deliver excellent customer service to users of the leisure facilities.
- Maintain full compliance with health and safety regulations and operational policies.
- Conduct and record regular safety checks on the pool plant and gym equipment.
- Co-ordinate and support the delivery of fitness sessions, including group and one -to-one instruction.
- Maintain the cleanliness and hygiene of the pool and leisure areas.
- Liaise with maintenance and property teams to ensure timely resolution of facility issues.
- Promote healthy lifestyles through fitness guidance and class promotion.
- Support the development of the leisure offer in line with community needs.
- Contribute to emergency action procedures and be prepared to act appropriately in any emergency.
- Support the organisation of events or community activities within the facility.
- Undertake any relevant training and maintain necessary certifications.
- National Pool Lifeguard Qualification (NPLQ) – must be current and maintained.
- Emergency First Aid at Work or First Aid at Work certification – current and maintained.
- Pool Plant Operator certificate, or willingness to complete within 3 months of appointment.
- Strong understanding of health and safety in leisure settings, including pool water testing and equipment maintenance.
- Familiarity with gym equipment and safe exercise practices.
- Ability to respond effectively to emergencies and enforce safety rules.
- Good communication and customer service skills.
- Experience working in a leisure or fitness facility.
- Experience dealing with the public in a customer-facing environment.
- Level 2 Certificate in Fitness Instructing or equivalent.
- Experience delivering group fitness classes or personal training sessions.
- Knowledge of safeguarding policies and working with vulnerable people.
- Additional qualifications in aqua fitness, yoga, spin, or other specialist classes.
Why Join Abbeyfield?
We’re committed to recognising and rewarding our team members. Working with us comes with a range of benefits, including:
- Up to 31 days paid leave pro rata, including bank/public holidays
- Unlimited opportunities to earn £500via our \’refer a friend\’ scheme
- Claim back healthcare expenses with Medicash
- Life Assurance
- Pay progression within role based on skills and contribution
- Learning and career development opportunities
- Company pension
- Discounted gym membership
- Striving for independent accreditation as a menopause friendly organisation
- Opportunity to obtain Blue Light Card discounts
Please note this role will require eligibility to work in the UK, two satisfactory employment references and a basic DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.
We reserve the right to close this vacancy early if we receive a sufficient number of applications. We encourage interested candidates to apply as soon as possible.
For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. We\’re dedicated to exceptional care, and we know it starts with an exceptional team.
Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.
Role : Pool Attendant
Location: Girton Green, Wellbrook Way, Girton, Cambridge CB3 0GQ
Hourly Rate: £12.30
Contract: Permanent
Work Pattern: Flexible 25 Hours per week.
The role of Poolside Attendant
To ensure the effective, safe, and customer focused operation of the facility’s leisure amenities, including the swimming pool and fitness suite. The role is responsible for maintaining high safety standards promoting health and wellbeing activities and providing a quality service to residents and guests.
- Ensure the safe operation of the swimming pool and fitness suite at all times.
- Deliver excellent customer service to users of the leisure facilities.
- Maintain full compliance with health and safety regulations and operational policies.
- Conduct and record regular safety checks on the pool plant and gym equipment.
- Co-ordinate and support the delivery of fitness sessions, including group and one -to-one instruction.
- Maintain the cleanliness and hygiene of the pool and leisure areas.
- Liaise with maintenance and property teams to ensure timely resolution of facility issues.
- Promote healthy lifestyles through fitness guidance and class promotion.
- Support the development of the leisure offer in line with community needs.
- Contribute to emergency action procedures and be prepared to act appropriately in any emergency.
- Support the organisation of events or community activities within the facility.
- Undertake any relevant training and maintain necessary certifications.
- National Pool Lifeguard Qualification (NPLQ) – must be current and maintained.
- Emergency First Aid at Work or First Aid at Work certification – current and maintained.
- Pool Plant Operator certificate, or willingness to complete within 3 months of appointment.
- Strong understanding of health and safety in leisure settings, including pool water testing and equipment maintenance.
- Familiarity with gym equipment and safe exercise practices.
- Ability to respond effectively to emergencies and enforce safety rules.
- Good communication and customer service skills.
- Experience working in a leisure or fitness facility.
- Experience dealing with the public in a customer-facing environment.
- Level 2 Certificate in Fitness Instructing or equivalent.
- Experience delivering group fitness classes or personal training sessions.
- Knowledge of safeguarding policies and working with vulnerable people.
- Additional qualifications in aqua fitness, yoga, spin, or other specialist classes.
Why Join Abbeyfield?
We’re committed to recognising and rewarding our team members. Working with us comes with a range of benefits, including:
- Up to 31 days paid leave pro rata, including bank/public holidays
- Unlimited opportunities to earn £500via our \’refer a friend\’ scheme
- Claim back healthcare expenses with Medicash
- Life Assurance
- Pay progression within role based on skills and contribution
- Learning and career development opportunities
- Company pension
- Discounted gym membership
- Striving for independent accreditation as a menopause friendly organisation
- Opportunity to obtain Blue Light Card discounts
Please note this role will require eligibility to work in the UK, two satisfactory employment references and a basic DBS check, the cost of which will be met by Abbeyfield. You may be asked to provide details regarding convictions; failure to disclose convictions may result in an offer of employment being revoked.
We reserve the right to close this vacancy early if we receive a sufficient number of applications. We encourage interested candidates to apply as soon as possible.
Wellbrook Way, Girton, Cambridge CB3 0GQ, UK
#J-18808-Ljbffr
Pool Attendant & Fitness Instructor employer: Abbeyfield Group
Contact Detail:
Abbeyfield Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pool Attendant & Fitness Instructor
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations related to swimming pools and fitness facilities. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining a safe environment for residents and guests.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted clients in previous roles. Being able to articulate your experience in delivering excellent service will set you apart from other candidates.
✨Tip Number 3
If you have any additional qualifications, such as aqua fitness or yoga, be sure to highlight these during your discussions. These skills can enhance the leisure offerings at Abbeyfield and show your versatility as a candidate.
✨Tip Number 4
Network with current or former employees of Abbeyfield if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Pool Attendant & Fitness Instructor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure and fitness settings. Emphasise any qualifications like the National Pool Lifeguard Qualification (NPLQ) and Level 2 Certificate in Fitness Instructing.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for promoting health and wellbeing. Mention specific experiences where you've delivered excellent customer service or conducted fitness sessions.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as emergency response, communication, and knowledge of health and safety regulations in leisure settings.
Showcase Your Commitment to Training: Mention any ongoing training or certifications you are pursuing, especially those related to fitness and safety. This shows your dedication to professional development and aligns with Abbeyfield's values.
How to prepare for a job interview at Abbeyfield Group
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and healthy living during the interview. Share personal experiences or stories that highlight your commitment to promoting wellness, as this aligns with the values of Abbeyfield Living Society.
✨Demonstrate Safety Knowledge
Be prepared to discuss your understanding of health and safety regulations, especially in a leisure setting. Highlight any relevant certifications you hold, such as the National Pool Lifeguard Qualification or First Aid certifications, and be ready to explain how you would ensure safety in the pool and fitness areas.
✨Customer Service Skills are Key
Since the role involves delivering excellent customer service, think of examples from your past experiences where you successfully handled customer interactions. Emphasise your communication skills and ability to create a welcoming environment for residents and guests.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and emergency response skills. Practice responding to potential situations you might face as a Pool Attendant, such as dealing with an emergency or resolving a customer complaint, to demonstrate your readiness for the role.