For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England.
Our work is guided by five core values – Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.
We are now looking for a dedicated Home Administrator to join our team at Wellbrook Way, Girton, Cambridge, CB3 OGQ.
- Role: Home Administrator
- Location: Wellbrook Way, Girton, Cambridge, CB3 OGQ
- Hours: 17 p/w - Monday, Tuesday and Friday
The Role
- The Home Administrator will have the important role of managing administrative systems and processes to the highest standard to help our Home Manager and the team run the service both safely and effectively.
- You\'ll manage scheduled administration duties alongside responding to ad-hoc requests from residents, visitors, care home employees and Abbeyfield employees from other locations. You maintain and manage accurate records in relation to the management of the home relating to finance, residents and employees.
- As the face and voice of the home you welcome and assist visitors, residents and employees, providing a welcoming reception service both face to face and over the phone, either dealing with queries yourself, or directing them to the relevant person.
- You\'ll support your colleagues by providing an office function, covering responding to telephone calls, emails, faxes and correspondence, processing incoming and outgoing mail, photocopying and printing, filing and archiving, taking notes and producing minutes and responding to requests for information.
- To enable your colleagues to work effectively and professionally, you maintain adequate supplies of stationery, forms, promotional literature, uniforms and badges and assist with the co-ordination of repairs and maintenance.
At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include:
- Up to 31 days paid leave, including bank/public holidays (pro rata)
- Overtime pay with Dayforce Wallet: access your extra pay instantly
- Claim back healthcare expenses and book flexible GP appointments with Medicash
- Comprehensive induction and training
- Pay progression within role based on skills and contribution
- Learning and career development opportunities – Support with on-the-job qualifications
- Company pension and life assurance
- Employee Assistance Programme
- Discounted gym membership
- Shop and save vouchers
- Blue Light Card discounts
- A menopause‑friendly accredited organisation
About You
- If you have strong administration skills, this job gives you the opportunity to use these strengths on a daily basis for a bigger purpose – to keep residents safe and happy.
- You must be experienced in administrative roles, and be familiar with office procedures and systems. You\'ll also be highly organised, and able to work using your own initiative and unsupervised.
- Computer literate with a working knowledge of Word, Excel and email, you must also be able to demonstrate strong numeracy and literacy skills, and be able to communicate and interact well with a wide range of people in varied situations.
Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.
Administrator employer: Abbeyfield Group
Abbeyfield Group is an excellent employer, offering a supportive work culture where compassion and respect for residents are at the forefront. With flexible shifts and competitive pay, employees can balance their personal lives while making a meaningful impact in the community. The company prioritises training and development, ensuring that both seasoned professionals and newcomers to care have the opportunity to grow and thrive in their roles.
