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- Tasks: Welcome and support tenants, ensuring their well-being and promoting community life.
- Company: Abbeyfield & Wesley Housing Association, dedicated to supporting vulnerable adults.
- Benefits: Competitive pay, flexible hours, and opportunities for personal development.
- Other info: Join a supportive team and help create a caring community.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 5 GCSEs including Maths and English or relevant experience; good communication skills.
The predicted salary is between 27000 - 28000 £ per year.
Location: Belfast
Hours: 12 hrs per week
Rate of Pay: £13.32 per hour
Closing date: 21st May 2026
Responsible to: Housing & Support Manager
All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's. Applicants who have applied within the last 6 months need not apply on this occasion.
Key objectives:
- To welcome new tenants to their flats and bungalows and assist them to settle in.
- To promote the corporate life of the tenants in response to demand.
- To support tenants who need help in times of sickness, bereavement or other distress.
- To assist in engaging staff required for domestic and, where necessary, catering duties, and by supervision, to ensure a high standard of efficiency and cleanliness.
- In consultation with the Property and Development Manager ensure the buildings, equipment, furnishings and grounds are properly and cost-effectively maintained.
- To ensure the relevant regulations/legislation relating to Health and Safety are understood and implemented throughout the Association's property.
- To manage the scheme in a spirit of service and concern for those in need whilst ensuring equality of treatment and service to tenants.
Main Tasks:
- To make daily contact with all tenants to ascertain their well-being and needs, subsequently taking or following through appropriate action.
- To collate and update relevant information on each tenant for the Helpline system.
- To advise and assist tenants in any aspect of their lives where they have difficulty coping, particularly with respect to:
- Contact with local authority, statutory services, district nurse, etc.
- Obtaining help for the repair and/or maintenance of accommodation.
- Links with outside bodies or visitors.
General Requirements:
- To attend and establish staff meetings when appropriate and to be available for one to one sessions as agreed.
- To attend appropriate training and development sessions.
- To maintain confidentiality at all times.
- To carry out any reasonable duties as requested.
- To be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act 1974.
- To uphold and promote equality and diversity in all aspects of employment practice and service delivery.
- To travel and work evenings/weekends as required.
Candidate profile
Essential Requirements:
- 5 GCSE passes or equivalent including Maths and English all at Grade C or higher or 5 years relevant experience.
- Minimum of two years relevant experience.
- Competent computer skills (Microsoft).
- Relevant First Aid Training.
- Good knowledge of Health and Safety Regulations.
- Current, clean driving licence and use of a car for work.
- Physically fit to meet requirements of the post.
- Ability to work with a minimum of supervision and to meet deadlines.
- Good written and verbal communication skills.
- Ability to reason logically and produce a satisfactory solution.
Desirable Requirements:
- Vulnerable Adults Training.
- Housing related qualification or working towards such a qualification.
- Experience and/or good working knowledge of Housing Associations and related policies/procedures, or of social housing generally.
This job description is not exhaustive nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post.
Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability.
The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.
This post involves substantial access to vulnerable adults, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position.
Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. We adhere to the AccessNI Code of Practice, a copy of which is available upon request.
Scheme Co-ordinator employer: Abbeyfield and Wesley
Contact Detail:
Abbeyfield and Wesley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-ordinator
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Abbeyfield & Wesley Housing Association. Understanding their values and how they support tenants will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and show off your skills in a confident way.
✨Tip Number 3
Show your passion for helping others! As a Scheme Co-ordinator, your role is all about supporting tenants. Share personal stories or experiences that highlight your commitment to making a difference in people's lives.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Scheme Co-ordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Co-ordinator. We want to see how you can bring value to our team!
Showcase Your Experience: Don’t just list your qualifications; share specific examples of your relevant experience, especially in supporting tenants or working in housing. This helps us understand how you can contribute to our mission.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily see your strengths and suitability for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position!
How to prepare for a job interview at Abbeyfield and Wesley
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Co-ordinator. Familiarise yourself with the key objectives and main tasks listed in the job description. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your People Skills
As a Scheme Co-ordinator, you'll be working closely with tenants, so it's crucial to highlight your communication and interpersonal skills. Prepare examples from your past experiences where you've successfully supported individuals or managed difficult situations. This will illustrate your ability to connect with tenants and provide the support they need.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with a distressed tenant or managing health and safety regulations. Think of relevant scenarios from your previous roles and how you approached them. This will show your problem-solving skills and readiness for the challenges of the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the organisation and the role. You might ask about the team dynamics, training opportunities, or how they measure success in this position. This not only shows your interest but also helps you determine if the role is the right fit for you.