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- Tasks: Welcome and support tenants, ensuring their well-being and promoting community life.
- Company: Join Abbeyfield & Wesley Housing Association, a caring organisation focused on tenant support.
- Benefits: Earn £13.32 per hour for 12 hours a week with flexible working options.
- Other info: Opportunity to develop skills in a supportive environment with a focus on equality.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 5 GCSEs including Maths and English or 5 years relevant experience required.
The predicted salary is between 20000 - 25000 £ per year.
Location: Belfast
Hours: 12 hrs per week
Rate of Pay: £13.32 per hour
Closing date: 21st May 2026
Responsible to: Housing & Support Manager
All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's. Applicants who have applied within the last 6 months need not apply on this occasion.
Key objectives:- To welcome new tenants to their flats and bungalows and assist them to settle in.
- To promote the corporate life of the tenants in response to demand.
- To support tenants who need help in times of sickness, bereavement or other distress.
- To assist in engaging staff required for domestic and, where necessary, catering duties, and by supervision, to ensure a high standard of efficiency and cleanliness.
- In consultation with the Property and Development Manager ensure the buildings, equipment, furnishings and grounds are properly and cost-effectively maintained.
- To ensure the relevant regulations/legislation relating to Health and Safety are understood and implemented throughout the Association's property.
- To manage the scheme in a spirit of service and concern for those in need whilst ensuring equality of treatment and service to tenants.
- To make daily contact with all tenants to ascertain their well-being and needs, subsequently taking or following through appropriate action.
- To collate and update relevant information on each tenant for the Helpline system.
- To advise and assist tenants in any aspect of their lives where they have difficulty coping, particularly with respect to:
- Contact with local authority, statutory services, district nurse, etc.
- Obtaining help for the repair and/or maintenance of accommodation.
- Links with outside bodies or visitors.
- To attend and establish staff meetings when appropriate and to be available for one to one sessions as agreed.
- To attend appropriate training and development sessions.
- To maintain confidentiality at all times.
- To carry out any reasonable duties as requested.
- To be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act 1974.
- To uphold and promote equality and diversity in all aspects of employment practice and service delivery.
- To travel and work evenings/weekends as required.
- 5 GCSE passes or equivalent including Maths and English all at Grade C or higher or 5 years relevant experience.
- Minimum of two years relevant experience.
- Competent computer skills (Microsoft).
- Relevant First Aid Training.
- Good knowledge of Health and Safety Regulations.
- Current, clean driving licence and use of a car for work.
- Physically fit to meet requirements of the post.
- Ability to work with a minimum of supervision and to meet deadlines.
- Good written and verbal communication skills.
- Ability to reason logically and produce a satisfactory solution.
- Vulnerable Adults Training.
- Housing related qualification or working towards such a qualification.
- Experience and/or good working knowledge of Housing Associations and related policies/procedures, or of social housing generally.
This job description is not exhaustive nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post.
Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability.
The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.
This post involves substantial access to vulnerable adults, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position.
Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. We adhere to the AccessNI Code of Practice, a copy of which is available upon request.
Scheme Co-ordinator in Lisburn employer: Abbeyfield and Wesley
Contact Detail:
Abbeyfield and Wesley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-ordinator in Lisburn
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Abbeyfield & Wesley Housing Association. Understanding their values and how they support tenants will help you connect during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and show off your skills confidently when it’s your turn to shine.
✨Tip Number 3
Show your passion for helping others! In your interview, share specific examples of how you've supported individuals in the past. This will demonstrate your commitment to the role of Scheme Co-ordinator and resonate with the interviewers.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Scheme Co-ordinator in Lisburn
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Co-ordinator. We want to see how you can bring value to our team!
Showcase Your Experience: Don’t just list your qualifications; share specific examples of your relevant experience, especially in supporting tenants or working in housing. This helps us understand how you can contribute to our mission.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon so we can easily see your strengths and suitability for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position!
How to prepare for a job interview at Abbeyfield and Wesley
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheme Co-ordinator. Familiarise yourself with the key objectives and main tasks listed in the job description. This will help you demonstrate how your skills and experiences align with what they’re looking for.
✨Show Your People Skills
As a Scheme Co-ordinator, you'll be working closely with tenants, so it's crucial to showcase your interpersonal skills. Prepare examples of how you've successfully supported individuals in distress or helped foster community spirit. This will highlight your ability to connect with people and provide the support they need.
✨Brush Up on Health and Safety Knowledge
Given the importance of health and safety regulations in this role, make sure you're well-versed in relevant legislation. Be ready to discuss how you would implement these regulations in the scheme. This shows that you take tenant safety seriously and are proactive about maintaining a safe environment.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their approach to tenant engagement or how they handle emergencies. This not only shows your interest but also helps you gauge if the role is the right fit for you.