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- Tasks: Welcome and support tenants, ensuring their well-being and promoting community life.
- Company: Join Abbeyfield & Wesley Housing Association, a caring organisation focused on tenant support.
- Benefits: Earn £13.32 per hour for 12 hours a week with flexible working options.
- Other info: Opportunity to develop skills in a supportive environment with potential for growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: 5 GCSEs including Maths and English or 5 years relevant experience required.
The predicted salary is between 20000 - 25000 £ per year.
Location: Belfast
Hours: 12 hrs per week
Rate of Pay: £13.32 per hour
Closing date: 21st May 2026
Responsible to: Housing & Support Manager
All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's. Applicants who have applied within the last 6 months need not apply on this occasion.
Key objectives:- To welcome new tenants to their flats and bungalows and assist them to settle in.
- To promote the corporate life of the tenants in response to demand.
- To support tenants who need help in times of sickness, bereavement or other distress.
- To assist in engaging staff required for domestic and, where necessary, catering duties, and by supervision, to ensure a high standard of efficiency and cleanliness.
- In consultation with the Property and Development Manager ensure the buildings, equipment, furnishings and grounds are properly and cost-effectively maintained.
- To ensure the relevant regulations/legislation relating to Health and Safety are understood and implemented throughout the Association's property.
- To manage the scheme in a spirit of service and concern for those in need whilst ensuring equality of treatment and service to tenants.
- To make daily contact with all tenants to ascertain their well-being and needs, subsequently taking or following through appropriate action.
- To collate and update relevant information on each tenant for the Helpline system.
- To advise and assist tenants in any aspect of their lives where they have difficulty coping, particularly with respect to:
- Contact with local authority, statutory services, district nurse, etc.
- Obtaining help for the repair and/or maintenance of accommodation.
- Links with outside bodies or visitors.
- To attend and establish staff meetings when appropriate and to be available for one to one sessions as agreed.
- To attend appropriate training and development sessions.
- To maintain confidentiality at all times.
- To carry out any reasonable duties as requested.
- To be aware of and comply with safe working practices as laid down by the Health and Safety at Work Act 1974.
- To uphold and promote equality and diversity in all aspects of employment practice and service delivery.
- To travel and work evenings/weekends as required.
- 5 GCSE passes or equivalent including Maths and English all at Grade C or higher or 5 years relevant experience.
- Minimum of two years relevant experience.
- Competent computer skills (Microsoft).
- Relevant First Aid Training.
- Good knowledge of Health and Safety Regulations.
- Current, clean driving licence and use of a car for work.
- Physically fit to meet requirements of the post.
- Ability to work with a minimum of supervision and to meet deadlines.
- Good written and verbal communication skills.
- Ability to reason logically and produce a satisfactory solution.
- Vulnerable Adults Training.
- Housing related qualification or working towards such a qualification.
- Experience and/or good working knowledge of Housing Associations and related policies/procedures, or of social housing generally.
This job description is not exhaustive nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post.
Abbeyfield & Wesley are unable to provide sponsorship for Visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible. Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability.
The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.
This post involves substantial access to vulnerable adults, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position (if you require further information please request a copy of the Abbeyfield & Wesley Policy on Recruitment of those with a Criminal Record.
Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. We adhere to the AccessNI Code of Practice, a copy of which is available upon request.
Scheme Co-ordinator TLNT1_NI in Belfast employer: Abbeyfield and Wesley
Contact Detail:
Abbeyfield and Wesley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Co-ordinator TLNT1_NI in Belfast
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Abbeyfield & Wesley Housing Association. Check out their website and social media to understand their values and how they support their tenants. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions related to tenant support and health and safety regulations. The more comfortable you are with your responses, the more confident you'll feel during the real deal.
✨Tip Number 3
Show your passion for helping others! During the interview, share specific examples of how you've supported individuals in challenging situations. Whether it's through previous work or personal experiences, demonstrating your empathy and problem-solving skills can really set you apart.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it gives you another chance to highlight why you're the perfect fit for the Scheme Co-ordinator position.
We think you need these skills to ace Scheme Co-ordinator TLNT1_NI in Belfast
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about this role.
Tailor Your Application: Make sure to customise your application for the Scheme Co-ordinator position. Highlight your relevant experience and skills that match the job description, especially your ability to support tenants and manage their needs.
Proofread, Proofread, Proofread!: Before hitting send, give your application a thorough read. Typos and errors can distract from your qualifications, so take the time to ensure everything is clear and professional. We want to see your best work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Abbeyfield and Wesley
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Scheme Co-ordinator. Familiarise yourself with the key objectives and main tasks listed in the job description. This will help you demonstrate your knowledge and show how your experience aligns with what they’re looking for.
✨Showcase Your People Skills
As a Scheme Co-ordinator, you'll be working closely with tenants, so it's crucial to highlight your communication and interpersonal skills. Prepare examples from your past experiences where you've successfully supported individuals or managed difficult situations. This will illustrate your ability to connect with tenants and provide the support they need.
✨Demonstrate Your Problem-Solving Abilities
The role requires logical reasoning and the ability to produce satisfactory solutions. Think of specific instances where you've faced challenges and how you resolved them. Be ready to discuss these scenarios during the interview to showcase your critical thinking skills.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the organisation and the role. This shows your genuine interest and helps you assess if the position is the right fit for you. Consider asking about the team dynamics, training opportunities, or how they measure success in this role.