Leisure Manager

Overview

Duty Manager – Mildenhall Hub. Salary: £25,176 to £25,867. In this role you will oversee daily operations, ensure Health and Safety standards are followed, manage staff on shift, and enhance the overall member/customer experience of the Leisure Centre. Hours: 30 per week.

Rota and shifts: Week 1 – Tuesday 05:30-14:30 / Wednesday 13:30-22:00 / Thursday 05:30-13:30; Week 2 – Monday 05:30-14:30 / Thursday 05:30-14:45 / Friday 13:30-21:30; Week 3 – Tuesday 05:30-14:30 / Wednesday 13:30-21:22 / Friday 09:30-18:00 / Saturday 07:30-17:30 / Sunday 07:30-18:30; Week 4 – Monday 05:30-14:30 / Thursday 05:30-14:45 / Friday 13:30-21:30. Plus 1 two-hour staff training per month.

Abbeycroft offer: a multisite membership; a discounted multisite membership for someone living with you; free child swims (not lessons); annual leave entitlement; pension scheme with NEST; opportunities for career development and progression; Westfield Health Benefits including mental and physical health support, a 24/7 DoctorLine, access to Togetherall, and generous Highstreet discounts and cashback.

Key Responsibilities

• Ensure the safety and exceptional customer service throughout the facility.
• Promote the Leisure Centre’s activities and facilities to both new and existing customers and staff.
• Support the Centre Manager and colleagues in maintaining safe operations of the building.
• Handle administrative duties relating to customer service, including scheduling, staff training, and managing customer feedback.
• Flexibility on shift if support is required elsewhere in the building.

Requirements

• Responsible individual with a passion for working in leisure, health, and well-being.
• Prior experience working in a leisure environment (not essential).
• Experience managing a building/team on shift.
• Strong commitment to safety and the well-being of others.
• Ability to work well both independently and as part of a team.

Qualifications

• National Pool Lifeguard Qualification (NPLQ) is required.
• First Aid at Work certification required.
• Swim Teaching Qualification (not required but desirable).
• Candidates without an NPLQ will have the opportunity to undergo full training after a successful swim test and interview. First Aid at Work can be attained with Abbeycroft.

Additional Information

Closing Date: 1 October 2025. Interviews will take place onsite during the week commencing 6 October 2025.

Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!

As a Disability Confident Employer we encourage you to let us know if you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.