Receptionist/Cafe Assistant in Bury St Edmunds

Receptionist/Cafe Assistant in Bury St Edmunds

Bury St Edmunds Full-Time No home office possible
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At a Glance

  • Tasks: Greet visitors, assist with classes, and serve delicious food and drinks.
  • Company: Join a community-focused centre dedicated to well-being.
  • Benefits: Enjoy a competitive hourly rate, free child swims, and health benefits.
  • Why this job: Make a positive impact while developing your customer service skills.
  • Qualifications: No specific qualifications needed, just a passion for helping others.
  • Other info: Flexible hours with opportunities for career growth and progression.

In this role you will combine working on reception, meeting and greeting members to the site and café duties. This is a highly varied and customer focused role where excellent customer service is most important!

Hours: 4 hours per week

Rota: Saturday 13:00-17:00 (Key holder and lone working - Applicants must be 18 or over for insurance purposes)

Benefits:

  • A Multisite membership
  • A discounted multisite membership for someone that lives with you
  • Free child swims (Not lessons)
  • Annual Leave entitlement
  • Pension Scheme with NEST
  • Opportunities for career development and progression
  • Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback

Key Responsibilities:

  • Greet and assist visitors to our facilities, ensuring a warm and welcoming experience.
  • Checking in members/customers to classes
  • Answering general enquiries
  • Preparing and serving food and drink (hot and cold)
  • Assisting with general housekeeping

Requirements:

  • Genuine passion for helping others and creating positive experiences.
  • Flexible approach to work in a dynamic and diverse environment.
  • Good organisational skills
  • Commitment to delivering exceptional customer service and cleanliness.
  • Interest in holistic therapies and health and wellbeing is desirable

Qualifications: N/A

Closing Date: 16/11/2025

Interviews will take place onsite on 18/11/2025

Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us!

As a Disability Confident Employer we encourage you to let us know if you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.

Receptionist/Cafe Assistant in Bury St Edmunds employer: Abbeycroft Leisure

At The Self Centre, we pride ourselves on being an excellent employer that values community well-being and personal growth. Our supportive work culture fosters a genuine passion for helping others, while offering flexible hours, competitive pay, and a range of benefits including health support and career development opportunities. Join us in creating positive experiences for our members in a dynamic environment that prioritises exceptional customer service.
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Contact Detail:

Abbeycroft Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Cafe Assistant in Bury St Edmunds

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on The Self Centre. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Since this role is all about creating positive experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for helping others.

✨Tip Number 3

Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and approachable for your interview. It shows that you take the opportunity seriously and are ready to represent The Self Centre well.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Receptionist/Café Assistant role!

We think you need these skills to ace Receptionist/Cafe Assistant in Bury St Edmunds

Customer Service
Communication Skills
Organisational Skills
Flexibility
Housekeeping
Food Preparation
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Ability to Work Independently
Interest in Holistic Therapies
Dynamic Work Approach

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and helping others. A warm and friendly tone can make a big difference!

Tailor Your Application: Make sure to tailor your application to the role of Receptionist/Café Assistant. Highlight any relevant experience you have in customer service or food preparation, and mention your flexible approach to work. We love seeing how you fit into our dynamic environment!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just a few clicks and you’re on your way to joining our team!

How to prepare for a job interview at Abbeycroft Leisure

✨Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of a Receptionist/Café Assistant. Familiarise yourself with customer service principles and think about how you can create a warm and welcoming experience for visitors.

✨Show Your Passion for Customer Service

During the interview, express your genuine passion for helping others. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction. This will demonstrate that you’re not just looking for a job, but that you truly care about creating positive experiences.

✨Prepare for Common Questions

Anticipate questions related to handling difficult customers or managing multiple tasks at once. Think about how you would respond in these situations and practice your answers. This will help you feel more confident and articulate during the interview.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for career development, or how they support staff well-being. This shows your interest in the role and helps you determine if it’s the right fit for you.

Receptionist/Cafe Assistant in Bury St Edmunds
Abbeycroft Leisure
Location: Bury St Edmunds
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