At a Glance
- Tasks: Provide exceptional customer service, greet visitors, and manage bookings.
- Company: Local leisure organisation in Bury St Edmunds with a friendly atmosphere.
- Benefits: Hourly rate at national minimum wage, multisite membership, health benefits, and career development opportunities.
- Why this job: Join a vibrant team and enhance your customer service skills while working flexible hours.
- Qualifications: Strong customer service skills and a flexible approach.
The predicted salary is between 12 - 12 £ per hour.
A local leisure organization in Bury St Edmunds is seeking a Customer Service Advisor to provide exceptional service.
Responsibilities include:
- Greeting visitors
- Managing bookings
- Maintaining high service standards
The ideal candidate should have strong customer service skills and a flexible approach.
The role offers an hourly rate at the national minimum wage, with 15 hours per week and benefits like multisite membership, health benefits, and opportunities for career development.
Part-Time Customer Experience Advisor — Weekends & Evenings in Bury St Edmunds employer: Abbeycroft Leisure
Contact Detail:
Abbeycroft Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Experience Advisor — Weekends & Evenings in Bury St Edmunds
✨Tip Number 1
Make sure to research the leisure organisation before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in providing exceptional customer service.
✨Tip Number 2
Practice common customer service scenarios that might come up during your interview. Think about how you'd handle difficult situations or complaints, as this will demonstrate your strong customer service skills.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since the role requires working weekends and evenings, emphasise your availability and willingness to adapt to the needs of the organisation.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that part-time gig.
We think you need these skills to ace Part-Time Customer Experience Advisor — Weekends & Evenings in Bury St Edmunds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Flexible: Since this role involves weekends and evenings, let us know about your availability. If you have a flexible approach to working hours, make it clear in your application – it’ll definitely work in your favour!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Abbeycroft Leisure
✨Know the Organisation
Before your interview, do a bit of research on the leisure organisation. Understand their values, services, and what makes them stand out in Bury St Edmunds. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've provided exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your capability and fit for the role.
✨Flexibility is Key
Since the role requires working weekends and evenings, be ready to discuss your availability openly. Highlight your flexible approach and willingness to adapt to the needs of the organisation. This shows that you’re committed and ready to step up when needed.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the organisation is the right fit for you.