Patient Receptionist & Admin Pro (EMIS/DOCMAN)
Patient Receptionist & Admin Pro (EMIS/DOCMAN)

Patient Receptionist & Admin Pro (EMIS/DOCMAN)

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage appointments, answer calls, and process patient requests in a healthcare setting.
  • Company: A primary care facility in London dedicated to high-quality patient care.
  • Benefits: Flexible hours, supportive team environment, and opportunities for personal growth.
  • Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
  • Qualifications: GCSEs in English and Maths, NVQ level 2 in Health and Social Care, and customer service experience.
  • Other info: Full-time or part-time roles available, perfect for job share arrangements.

The predicted salary is between 30000 - 42000 £ per year.

A primary care facility in London is looking for committed receptionists who are enthusiastic about working with patients and delivering high quality healthcare.

Responsibilities include:

  • Managing appointments
  • Answering calls
  • Processing patient requests

The ideal candidates will have:

  • GCSEs in English and Maths
  • An NVQ level 2 in Health and Social Care
  • Experience in customer service

The role is available as full-time or part-time and may suit job share arrangements.

Patient Receptionist & Admin Pro (EMIS/DOCMAN) employer: Abbey Medical Centre

Join a dynamic primary care facility in London that prioritises patient care and employee satisfaction. With a supportive work culture, flexible working arrangements, and opportunities for professional development, we empower our receptionists to thrive in their roles while making a meaningful impact on the community's health. Experience a rewarding career where your contributions are valued and recognised.
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Contact Detail:

Abbey Medical Centre Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Receptionist & Admin Pro (EMIS/DOCMAN)

✨Tip Number 1

Get to know the company! Research the primary care facility and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Patient Receptionist, you'll be interacting with patients all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle calls and requests smoothly.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the workplace culture and might even give you a heads-up about upcoming job openings.

✨Tip Number 4

Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about the role and want to be part of our community. Don't miss out!

We think you need these skills to ace Patient Receptionist & Admin Pro (EMIS/DOCMAN)

Customer Service
Appointment Management
Communication Skills
Patient Interaction
Call Handling
Data Entry
Organisational Skills
Attention to Detail
GCSEs in English and Maths
NVQ Level 2 in Health and Social Care

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for working with patients shine through. We want to see that you're genuinely excited about delivering high-quality healthcare and making a difference in people's lives.

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any qualifications like your NVQ in Health and Social Care. We love seeing how your background aligns with the role, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your skills and experiences effectively without unnecessary fluff.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Abbey Medical Centre

✨Know Your Stuff

Make sure you’re familiar with EMIS and DOCMAN systems. Brush up on how they work and be ready to discuss your experience with them. This shows you’re not just a great candidate, but also someone who can hit the ground running.

✨Show Your Enthusiasm

This role is all about working with patients, so let your passion for healthcare shine through. Share examples of how you've gone above and beyond in customer service roles, especially in healthcare settings. It’ll help you stand out!

✨Practice Common Scenarios

Think about the types of situations you might face as a receptionist. Practice how you would handle difficult calls or manage a busy appointment schedule. Being prepared for these scenarios will show that you’re proactive and ready for the challenges of the job.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, patient care philosophies, or how success is measured in the role. This not only shows your interest but also helps you determine if the workplace is the right fit for you.

Patient Receptionist & Admin Pro (EMIS/DOCMAN)
Abbey Medical Centre
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