At a Glance
- Tasks: Manage appointments, answer calls, and process patient requests in a healthcare setting.
- Company: A primary care facility in London dedicated to high-quality patient care.
- Benefits: Flexible hours, full-time or part-time options, and a supportive work environment.
- Other info: Ideal for those seeking job share arrangements and career growth in healthcare.
- Why this job: Join a passionate team and make a difference in patients' lives every day.
- Qualifications: GCSEs in English and Maths, NVQ level 2 in Health and Social Care, and customer service experience.
The predicted salary is between 24000 - 30000 £ per year.
A primary care facility in London is looking for committed receptionists who are enthusiastic about working with patients and delivering high quality healthcare.
Responsibilities include:
- Managing appointments
- Answering calls
- Processing patient requests
The ideal candidates will have:
- GCSEs in English and Maths
- An NVQ level 2 in Health and Social Care
- Experience in customer service
The role is available as full-time or part-time and may suit job share arrangements.
Patient Receptionist & Admin Pro (EMIS/DOCMAN) in London employer: Abbey Medical Centre
Join a dynamic primary care facility in London that prioritises patient care and employee satisfaction. We offer a supportive work culture, flexible working arrangements, and opportunities for professional development, ensuring that our receptionists thrive in their roles while making a meaningful impact on the community's health.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Receptionist & Admin Pro (EMIS/DOCMAN) in London
✨Tip Number 1
Make sure to research the primary care facility before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in working with them.
✨Tip Number 2
Practice common interview questions related to patient care and customer service. We can help you prepare by providing resources and tips on how to showcase your experience effectively.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a healthcare setting. Looking professional shows that you respect the role and the patients you'll be working with.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and remind them of your enthusiasm for the position. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Patient Receptionist & Admin Pro (EMIS/DOCMAN) in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for working with patients shine through. We want to see that you're genuinely excited about delivering high-quality healthcare and making a difference in people's lives.
Highlight Relevant Experience:Make sure to showcase any customer service experience you have, especially in healthcare settings. We love to see how your past roles have prepared you for managing appointments and processing patient requests.
Tailor Your Application:Don’t just send out the same application everywhere! Take a moment to tailor your CV and cover letter to our specific job description. Mention your GCSEs and NVQ qualifications, and how they relate to the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Abbey Medical Centre
✨Know Your Stuff
Make sure you’re familiar with EMIS and DOCMAN systems. Brush up on how they work and be ready to discuss your experience with them. This shows you’re not just a great candidate, but also someone who can hit the ground running.
✨Show Your Enthusiasm
This role is all about working with patients, so let your passion for healthcare shine through. Share examples of how you've gone above and beyond in customer service roles, especially in healthcare settings. It’ll help you stand out!
✨Practice Common Scenarios
Think about common situations you might face as a receptionist, like handling difficult calls or managing appointment schedules. Prepare some responses or strategies for these scenarios to demonstrate your problem-solving skills during the interview.
✨Ask Thoughtful Questions
Prepare a few questions about the primary care facility and its approach to patient care. This shows you’re genuinely interested in the role and helps you assess if it’s the right fit for you too. Plus, it makes for a more engaging conversation!
