At a Glance
- Tasks: Join our team to manage clinical documents and support patient care efficiently.
- Company: Friendly GP Practice with a supportive admin team.
- Benefits: Part-time hours, training provided, and a collaborative work environment.
- Other info: Opportunity for growth and learning in a dynamic healthcare setting.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Organised, detail-focused, and proactive individuals are encouraged to apply.
The predicted salary is between 25612 - 31304 £ per year.
We are looking for a proactive, organised, and detail-focused part-time Workflow/Docman Administrator to join our friendly GP Practice team.
This is a key role supporting clinicians and ensuring timely, accurate processing of all incoming clinical correspondence.
Please note - this advert may close early if enough suitable candidates apply for the position.
Working within our friendly, supportive, admin team you will process all incoming clinical documents ensuring they are filed and actioned as appropriate.
From these documents, you will prioritise any letters requiring urgent action and complete any related administrative tasks.
Using your understanding of the patient record system, patient recalls, coding and reporting requirements for QOF, you will work with the team to ensure the patient record is as accurate as possible.
You will work to meet both individual and organisational targets to ensure workload is completed in a timely manner to support our clinicians.
Other duties commensurate with the role including auditing and reporting may also be required.
Although experience of working in this area is desirable, full training will be available to the right candidate.
Document Management Process all incoming clinical correspondence via Docman and Workflow systems, ensuring documents are scanned, coded, categorised, and assigned correctly.
Prioritise urgent correspondence and escalat when necessary.
Maintain accurate patient records, following practice protocols and information governance standards.
Clinical Support
Use approved read codes and SNOMED coding to support safe and efficient patient care.
Identify and action administrative tasks within clinical letters e. g., medication queries, appointments, and follow-up actions.
Work closely with GPs, nurses, pharmacists, and the admin team to ensure timely completion of workflow tasks.
Administrative Duties
Assist with general administrative tasks related to patient records.
Support continuous improvement of workflow processes.
Participate in audits and contribute to data quality initiatives.
Uphold confidentiality and GDPR compliance at all times.
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Administrator employer: Abbey Medical Centre
Abbey Medical Centre is an excellent employer, offering a supportive work culture that values collaboration and proactive engagement. Located in the vibrant West Midlands, we provide our employees with opportunities for professional growth and development, alongside a commitment to maintaining a healthy work-life balance. Join us to be part of a dedicated team that makes a meaningful impact on patient care while enjoying the benefits of a flexible part-time role.
