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- Tasks: Lead logistics operations, manage contracts, and ensure top-notch customer service.
- Company: Join Abbey Logistics Group, the UK's top bulk liquid and powder tanker logistics specialist.
- Benefits: Competitive salary, car allowance, and a supportive work environment.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: 5+ years in transport management and strong communication skills required.
- Other info: Dynamic role with opportunities for growth in a fast-paced industry.
The predicted salary is between 48600 - 61200 £ per year.
Abbey Logistics Group is the UK's leading bulk liquid and powder tanker logistics specialist, providing safe, reliable and innovative transport and warehousing solutions to customers across the food, chemicals, polymers and construction sectors. Supported by a nationwide network of depots, we deliver high-quality, compliant and customer focused logistics services every day.
We are looking for an experienced Contract Manager to oversee the operational performance, customer service delivery, and financial management of a key logistics contract. Align business performance with customer expectations, prepare, manage, and monitor KPIs daily to ensure the business achieves agreed service levels.
The successful candidate will ensure contractual service levels are exceeded while maintaining strong relationships with customers, internal teams, and union representatives.
Key Responsibilities- Lead and support the Transport Operations Manager and 24/7 planning team to deliver efficient service.
- Monitor contract performance, KPIs, financial reporting, and budgets.
- Ensure sufficient operational resources to protect the customer supply chain.
- Maintain strong relationships with customers, stakeholders, and unions.
- Manage operational planning, capacity modelling, and cost-efficient transport solutions.
- Drive a high-performance culture focused on service, safety, and continuous improvement.
- Oversee supplier management, agency costs, and operational efficiencies.
- Ensure compliance with company policies, O-Licence requirements, and Health & Safety standards.
- Manage customer issues and complaints within agreed SLAs.
- Minimum 5 years' experience in transport or logistics management.
- Strong experience working within a unionised, 24/7 operational environment.
- Commercially aware with experience in budgeting, forecasting, and KPI management.
- Excellent leadership, communication, and stakeholder management skills.
- International CPC (essential).
- Degree or equivalent preferred.
The Role: Wellingborough
Salary: £54,000 PA / + Car allowance
Monday - Friday (45 hours per week) / Does require early starts.
Contract Manager in Wellingborough employer: Abbey Logistics Group
Contact Detail:
Abbey Logistics Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics sector and let them know you're on the hunt for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of KPIs and financial management in logistics. Be ready to discuss how you've successfully managed contracts in the past and how you can exceed service levels at Abbey Logistics Group.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've led teams in a 24/7 operational environment and maintained strong relationships with customers and stakeholders. This will highlight your fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Abbey Logistics Group team.
We think you need these skills to ace Contract Manager in Wellingborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contract Manager role. Highlight your experience in transport or logistics management, especially in a unionised environment. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved KPIs or managed budgets effectively. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about this role and how your experience aligns with our mission at Abbey Logistics Group. Keep it engaging and relevant!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important details!
How to prepare for a job interview at Abbey Logistics Group
✨Know Your KPIs
Make sure you understand the key performance indicators relevant to the role of a Contract Manager. Be ready to discuss how you've successfully managed KPIs in your previous roles and how you can apply that experience to ensure Abbey Logistics Group meets its service levels.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities, especially in a unionised environment. Discuss how you've led teams to achieve operational efficiency and maintained strong relationships with stakeholders, as this is crucial for the role.
✨Understand the Business
Research Abbey Logistics Group thoroughly. Familiarise yourself with their services, customer sectors, and operational challenges. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints or operational issues. Think of specific situations from your past experience where you successfully navigated challenges and improved service delivery.