At a Glance
- Tasks: Lead logistics operations, ensuring top-notch service and compliance with regulations.
- Company: Join Abbey Logistics, the UK's top bulk liquid and powder tanker logistics specialist.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Collaborative culture with opportunities for continuous improvement and innovation.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: 5+ years in transport management and strong leadership abilities required.
The predicted salary is between 40500 - 49500 £ per year.
We are looking for an experienced Contract & Transport Manager to oversee the operational performance, customer service delivery, and financial management of a key logistics contract.
Align business performance with customer expectations, prepare, manage, and monitor KPI's daily to ensure the business achieves agreed service levels.
The successful candidate will ensure contractual service levels are exceeded while maintaining strong relationships with customers, internal teams, and other external bodies.,
- Lead and comply with the Company's Operator Licence (O Licence) undertakings, relevant legislation, Company policies and procedures, with appropriate systems and controls in place to ensure ongoing compliance within the Traffic Office.
- Manage and provide strategic and tactical direction of the team, ensuring the department operates efficiently, effectively and in line with business objectives.
- Ensure sufficient operational resource and capacity is available to protect customer supply chains, including effective management of drivers, vehicles, fleet and agency and subcontractor resource.
- Manage capacity modelling and demand planning, maintaining a strong relationship with the customer to ensure ALG responds effectively to changes in customer volumes and operational requirements.
- Maintain strong relationships with customers, meeting with customers at the frequency established with the Director and ensuring customer requirements and expectations are consistently understood and delivered.
- Maintain effective working relationships with internal and external stakeholders, including unions (if applicable), to support positive employee relations, operational delivery and customer service.
- Take overall responsibility for contract service levels, customer cost statements, supplier management and delivery against agreed contractual and customer KPIs.
- Oversee the development and delivery of cost-efficient daily transport plans, optimising operational resources and improving fleet and driver utilisation to maximise efficiency and service performance.
- Promote and maintain a strong health, safety and compliance culture, ensuring Company standards and relevant legislation are consistently adhered to, risks are promptly addressed and reporting systems are maintained to a high standard.
- Identify and deliver operational efficiencies and continuous improvement opportunities, including leading projects, developing business cases and implementing initiatives that improve productivity, service, utilisation and cost performance.
- Work collaboratively across the wider business to improve operational performance and enhance the overall customer experience.
- Manage customer complaints and service issues, ensuring they are investigated, resolved and closed within agreed SLA timescales, with appropriate corrective actions implemented.
- Ensure accurate and timely financial and operational reporting, including forecasting, budgets, customer KPI suites, performance analysis and customer cost reporting, in line with business and customer requirements.
- Manage operational expenditure within agreed budgets, including authorising expenditure and validating costs within approved P&L authorisation levels.
- Manage agency labour and associated costs in accordance with agreed budgets, operational requirements and business objectives.
- Promote and consistently adhere to Company policies, procedures, values and legislative requirements, ensuring these are embedded throughout the Transport Operations function.
- Provide leadership, direction and strategic input to the leadership team, supporting effective decision-making and the achievement of business objectives.
- International CPC (essential)
- Minimum 5 years' experience in transport or logistics management
- Strong experience working within a unionised, 24/7 operational environment
- Commercially aware with experience in budgeting, forecasting, and KPI management
- Excellent leadership, communication, and stakeholder management skills
- Degree or equivalent preferred
- IOSH/HACCP desirable, Abbey Logistics Group is the UK's leading bulk liquid and powder tanker logistics specialist, providing safe, reliable and innovative transport and warehousing solutions to customers across the food, chemicals, polymers and construction sectors.
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Contract & Transport Manager in London employer: Abbey Logistics Group
Abbey Logistics Group is an exceptional employer, offering a dynamic work environment where innovation and compliance are at the forefront of our operations. With a strong focus on employee development, we provide ample opportunities for growth within the logistics sector, supported by a collaborative culture that values strong relationships with both customers and internal teams. Located across the UK, our commitment to safety and efficiency ensures that every team member plays a vital role in delivering high-quality logistics solutions while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Contract & Transport Manager in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Abbey Logistics Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Abbey Logistics Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Abbey Logistics Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Contract & Transport Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Abbey Logistics Group:This is your chance to really connect with the team at Abbey Logistics Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Abbey Logistics Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Abbey Logistics Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Abbey Logistics Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Abbey Logistics Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
