At a Glance
- Tasks: Manage leisure group operations and maintain client relationships in a fast-paced environment.
- Company: Leading Destination Management Company based in Scotland.
- Benefits: Flexible working options, including up to 60 days remote work abroad.
- Why this job: Join a dynamic team and make an impact in the tourism industry.
- Qualifications: Strong customer service background and fluency in English; additional language preferred.
- Other info: Collaborative culture with opportunities for professional growth.
The predicted salary is between 28800 - 48000 £ per year.
A leading Destination Management Company in Scotland is seeking a Groups Executive for the North America & Long Haul Markets. This hybrid role requires an experienced professional with a strong background in customer service and the ability to work collaboratively in a fast-paced environment.
Key responsibilities include:
- Managing leisure groups' operations
- Maintaining client relationships
- Ensuring optimal margins through upselling
Fluency in English and knowledge of the tourism industry are essential. An additional language is preferable. The position offers flexible working options, including up to 60 days remote work abroad.
Groups Executive – NA & Long-Haul Markets (Remote) in Edinburgh employer: Abbey Group
Contact Detail:
Abbey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Executive – NA & Long-Haul Markets (Remote) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the tourism industry and let them know you're on the hunt for a Groups Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its operations. Understand their client base and how they manage leisure groups. This will help us show that you're not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your upselling techniques! Since this role involves ensuring optimal margins, being able to demonstrate your skills in upselling during interviews can really set you apart. Think of creative ways to enhance client experiences while boosting profits.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our team and ready to dive into the exciting world of destination management.
We think you need these skills to ace Groups Executive – NA & Long-Haul Markets (Remote) in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Groups Executive role. Highlight your customer service background and any relevant experience in managing leisure groups to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the tourism industry and how your collaborative spirit fits into our fast-paced environment. Don’t forget to mention any additional languages you speak!
Showcase Your Upselling Skills: Since ensuring optimal margins through upselling is key, include examples of how you've successfully upsold in previous roles. We love seeing concrete results that demonstrate your ability to drive revenue!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Abbey Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the tourism industry, especially regarding North America and long-haul markets. Familiarise yourself with current trends, popular destinations, and customer preferences. This will show that you're not just interested in the role but also passionate about the industry.
✨Showcase Your Customer Service Skills
Since this role heavily relies on managing leisure groups and maintaining client relationships, be ready to share specific examples of how you've excelled in customer service. Think of situations where you went above and beyond for a client or successfully resolved a challenging issue.
✨Demonstrate Team Spirit
This position requires collaboration in a fast-paced environment, so highlight your ability to work well with others. Prepare anecdotes that showcase your teamwork skills, whether it’s coordinating with colleagues or leading a project. Companies love candidates who can fit into their culture!
✨Prepare for Upselling Scenarios
Since ensuring optimal margins through upselling is part of the job, think about how you would approach this in real-life scenarios. Be ready to discuss strategies you've used in the past to upsell products or services, and how you can apply those techniques in this new role.