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- Tasks: Manage customer services for leisure groups and optimise margins using Tourplan NX.
- Company: Dynamic travel management company based in Edinburgh.
- Benefits: Hybrid working, international travel opportunities, and career advancement.
- Why this job: Join a supportive team and explore the Mediterranean while advancing your career.
- Qualifications: Fluency in English and Italian, with strong organisational and interpersonal skills.
- Other info: Exciting role with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A travel management company in Edinburgh seeks a Groups Executive for Mediterranean markets. The ideal candidate will have fluency in both English and Italian along with strong organizational and inter-personal skills.
Responsibilities include:
- Managing customer services for leisure groups
- Optimizing margins
- Utilizing Tourplan NX for client communications
The role offers a hybrid working option, with opportunities for international travel and career advancement in a supportive environment.
Groups Executive – Mediterranean Markets (Italian Fluent) in Edinburgh employer: Abbey Group
Contact Detail:
Abbey Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Groups Executive – Mediterranean Markets (Italian Fluent) in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work with Mediterranean markets. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and group management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your Italian skills! If you get the chance, use your language skills during interviews or networking events. It’ll demonstrate your fluency and passion for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Groups Executive – Mediterranean Markets (Italian Fluent) in Edinburgh
Some tips for your application 🫡
Show Off Your Language Skills: Since fluency in both English and Italian is key for this role, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively with our Mediterranean clients!
Tailor Your Experience: When detailing your previous roles, focus on experiences that showcase your organisational and inter-personal skills. We’re looking for examples that demonstrate how you’ve successfully managed customer services or worked with leisure groups.
Get Familiar with Tourplan NX: If you have experience with Tourplan NX or similar systems, mention it! If not, don’t worry—just express your willingness to learn. We value adaptability and a positive attitude towards new tools.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our supportive environment!
How to prepare for a job interview at Abbey Group
✨Brush Up on Your Italian
Since fluency in Italian is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even prepare answers to common interview questions in Italian. This will not only show your proficiency but also your enthusiasm for the position.
✨Know Your Stuff About Tourplan NX
Familiarise yourself with Tourplan NX, as it's a key tool for client communications in this role. If you have experience using it, be ready to discuss specific examples of how you've used it to optimise customer service or manage group bookings effectively.
✨Show Off Your Organisational Skills
Prepare to share examples of how you've successfully managed multiple tasks or projects simultaneously. Think about times when you had to juggle customer needs while ensuring everything ran smoothly. This will demonstrate your strong organisational skills, which are crucial for a Groups Executive.
✨Emphasise Your Inter-Personal Skills
As you'll be dealing with leisure groups, showcasing your inter-personal skills is vital. Prepare anecdotes that highlight your ability to connect with clients, resolve conflicts, and create memorable experiences. This will help the interviewers see you as a great fit for their team.
