Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.
Scientific Data Specialist
Location: 20 Cambridge Science Hub, Bar Hill, CB23 8SQ
Salary: Competitive DOE + Excellent Benefits!
Contract: Full time, Permanent
Benefits: 21 days holiday + 8 bank holidays and an additional day off for your birthday, comprehensive pension scheme, and healthcare benefits!
This is an exciting and challenging opportunity to join a leading biotech company with branches in Cambridge (UK), Houston (US) and Leiden (NL), providing products and services globally.
We are looking for a tenacious, competent and organized individual to join our high-paced, dynamic Technical Support team in Bar Hill.
You will be responsible for providing support to customers and keeping product data accurate and up to date. This will be an evolving role with exciting prospects for the right candidate.
As our Scientific Data Specialist you will be responsible for:
- Liaising with channel partners and colleagues to obtain latest product information
- Manipulating large Excel sheets using formulas and macros
- Ensuring product data on our website is up to date, accurate and complete
- Creating product lists for marketing and distributors as required
- Supporting members of staff with product documentation including datasheets and manuals
- Reviewing customer feedback and suggesting relevant improvements
- Providing scientific technical support and supporting customers via email and phone with any queries
- Provide pre-sales customer support to a wide range of clients and customers
- Liaising promptly with multiple departments to ensure smooth service
- Suggesting automation and/or improvements for front and back end processes and functionality
Skills and Experience
It's essential that you have / are:
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- Life sciences degree (BSc, MRes, MSc, PhD) or equivalent experience
- Knowledge of laboratory techniques (WB, IHC, ELISA etc.)
- Capable of methodical problem solving and ability to identify patterns
- Fluent in English both written and spoken
It would be great if you had / were:
- Experience in customer support or troubleshooting
- Proficiency with Office Suite (particularly Excel)
- Experience with programming language (e.g. Python)
- Ecommerce platform experience
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Scientific Data Specialist in Newtown employer: Abbexa
Join a leading biotech company that values innovation and employee well-being, offering a supportive work culture where your contributions are recognised. With comprehensive benefits including generous holiday allowances, a robust pension scheme, and healthcare perks, this role as a Data Analyst at our Bar Hill location provides ample opportunities for professional growth in a dynamic environment.
