Night Concierge
Location: Fulham
Salary: £30,000-£32,000 per annum
Shift Pattern: 7pm-7am | 4 on, 4 off
Deliver an exceptional residential experience.
Are you an experienced residential concierge who takes pride in creating a welcoming, secure and well-managed living environment?
We are seeking a professional and proactive Night Concierge to join a prestigious, luxury residential development in Fulham.
This is an excellent opportunity to become part of a premium residential environment, where attention to detail, resident relationships and exceptional service standards are central to the role.
We are particularly interested in candidates who have worked within high-end residential developments or luxury apartment buildings, although applicants from five-star hospitality backgrounds with transferable experience will also be considered.
Key Responsibilities
Resident Relations: Build strong relationships with residents, provide a personalised service and respond to enquiries, requests and complaints with professionalism and care.
Building Security: Oversee access control, monitor CCTV, manage visitor registrations and deliveries, and ensure appropriate security procedures are followed.
Development Presentation: Take ownership of the appearance of reception, communal areas and shared facilities, maintaining consistently high standards throughout the building.
Overnight Operations: Conduct regular building inspections, monitor facilities, identify maintenance or safety concerns and ensure any issues are promptly reported.
Administration & Communication: Manage resident correspondence, maintain accurate records, update building management systems and liaise with colleagues and contractors where required.
The Ideal Candidate
Previous experience as a concierge within a residential development, ideally within the luxury property sector.
An understanding of the expectations of residents living within a premium residential environment.
A natural ability to build relationships and deliver a personable, resident-focused service.
Confident managing resident queries, complaints and sensitive situations.
Knowledge of building security, access control, CCTV and parcel management.
Someone who takes ownership of their surroundings and proactively identifies ways to improve the resident experience.
Highly organised, reliable and comfortable working independently throughout the night.
Professional presentation, excellent communication and strong attention to detail.
Luxury residential experience is particularly desirable. We would also welcome candidates from five-star hotels who can demonstrate the ability to transition into a residential setting and develop lasting relationships with residents.
Benefits:
Company-Sponsored Learning
Annual Salary Reviews
Employee Assistance Programme
Gym, Health & Retail Discounts
Health Cash Plan
Group Life Insurance
And more!
Ready for Your Next Opportunity?
If you understand what makes a luxury residential development stand out and enjoy being the person residents can rely on, apply now!
TPBN1_UKCT
Night Concierge in Southall employer: Abbatt Property Recruitment
Join a dynamic and growing residential property management business in Borehamwood, where your organisational skills will be valued and rewarded. With a hybrid working model, you’ll enjoy the flexibility of working from home while being part of a supportive team that fosters professional growth and development. This role offers a unique opportunity to take ownership of projects in a collaborative environment, making it an excellent place for those seeking meaningful and impactful work.
Contact Details:
Abbatt Property Recruitment Recruitment Team
