At a Glance
- Tasks: Welcome residents and visitors, manage enquiries, and ensure a safe, clean environment.
- Company: Join a prestigious residential building in the heart of Barbican.
- Benefits: Flexible part-time hours, great experience in customer service, and a vibrant work atmosphere.
- Other info: Perfect for students looking to gain valuable experience while studying.
- Why this job: Be the friendly face of a community and make a difference every day.
- Qualifications: 2 years' concierge or hotel experience, with a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We are currently recruiting for a Part-time Evening Concierge to become a part of the team at a remarkable residential building in Barbican (EC1A). Responsible for overseeing 40 apartments, the concierge will be the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. This is a key front-of-house role focused on delivering exceptional customer service while maintaining high standards of safety, security, and presentation throughout the building. We will require 2 years' minimum of residential concierge experience, or a strong background in the hotel industry.
Main duties and responsibilities:
- Provide a warm, professional welcome and act as the first point of contact for all enquiries.
- Deliver high standards of customer service and build positive relationships with residents.
- Manage calls, post, parcels, and keys in line with procedures.
- Ensure communal areas are clean, safe, secure, and well presented.
- Carry out regular patrols and maintain awareness of building systems, access control.
Part-time Concierge (20 hours weekly) employer: Abbatt Property Recruitment
Join our dynamic team as a Part-time Evening Concierge in the heart of Barbican, where we pride ourselves on fostering a supportive and inclusive work environment. With a strong emphasis on professional development, we offer opportunities for growth within the hospitality sector while ensuring our employees enjoy a rewarding work-life balance. Our commitment to exceptional customer service and community engagement makes us an outstanding employer for those seeking meaningful and fulfilling roles.
Contact Details:
Abbatt Property Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-time Concierge (20 hours weekly)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality or residential sector. Let them know you're on the lookout for a part-time concierge role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, consider role-playing common scenarios you might face as a concierge. This will help you feel more confident and prepared during interviews.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a front-of-house role. Make sure you present yourself professionally when attending interviews or networking events. It shows you take the role seriously and are ready to represent the building well.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the perfect concierge position. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to shine!
We think you need these skills to ace Part-time Concierge (20 hours weekly)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in residential concierge or the hotel industry. We want to see how your background aligns with the role, so don’t hold back on those relevant details!
Be Professional and Personable:Since this is a front-of-house role, it’s crucial to convey your professionalism and ability to connect with people. Use a friendly tone in your application to reflect the warm welcome you’ll provide to residents and visitors.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills can help us maintain high standards of safety, security, and presentation throughout the building. It shows you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Abbatt Property Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Part-time Concierge. Familiarise yourself with the key duties mentioned in the job description, such as managing enquiries and ensuring safety and security. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
As a concierge, exceptional customer service is crucial. Prepare examples from your past experiences where you've gone above and beyond for customers or residents. Highlight how you built positive relationships and resolved issues effectively, as this will resonate well with the interviewers.
✨Dress to Impress
Since this role requires a professional appearance, make sure you dress smartly for the interview. A polished look not only reflects your understanding of the role but also sets a positive tone for the first impression. Remember, you’re aiming to be the face of the building!
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. Inquire about the team dynamics, the building's community, or any specific challenges they face. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
