Job Description Concierge Shift Pattern: Friday to Monday Working Hours: 8:00am - 8:00pm (Friday to Monday) Salary: Up to £28,000 per annum, depending on experience Abbatt are currently seeking a professional and customer-focused Concierge to join a modern residential development located in Hackney, East London This role is ideal for someone passionate about delivering exceptional service and creating a welcoming environment for residents, guests, contractors, and visitors. As the first point of contact within the development, you will play a key role in ensuring residents receive the highest standard of support and assistance in their home environment. Ideal Experience & Skills: Previous experience within high-end residential developments or the hospitality sector Strong background in delivering exceptional customer service Experience coordinating contractors and overseeing building works within a busy development Knowledge of general fire safety, health & safety, and security procedures Ability to handle confidential information professionally and with discretion Key Responsibilities: Meet and greet residents, guests, and visitors, responding to all enquiries professionally in person and over the telephone Assist residents and visitors with any requests or support required Maintain the security of the building and residents, including monitoring CCTV and supporting the smooth operation of parking facilities Provide a courteous and professional service to residents, contractors, suppliers, and members of the public Conduct regular patrols throughout the building and report any faults or security concerns Ensure all security, health & safety issues, incidents, and complaints are reported correctly and managed appropriately Issue keys only to authorised personnel and maintain accurate records of key sign-in/sign-out procedures Manage all deliveries, parcels, and registered mail received at reception Ensure parcels and registered mail are issued correctly and signed for by residents Notify residents promptly of any deliveries available for collection Benefits: ~ Life insurance cover ~ Gym membership contribution ~4% pension scheme ~ Access to accredited training courses to support career development and progression
Shift Concierge in London employer: Abbatt Property Recruitment
Join a dynamic and growing residential property management business in Borehamwood, where your organisational skills will be valued and rewarded. With a hybrid working model, you’ll enjoy the flexibility of working from home while being part of a supportive team that fosters professional growth and development. This role offers a unique opportunity to take ownership of projects in a collaborative environment, making it an excellent place for those seeking meaningful and impactful work.
Contact Details:
Abbatt Property Recruitment Recruitment Team
