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- Tasks: Manage resident queries and coordinate with teams to enhance resident experience.
- Company: Join a high-end residential development in South West London.
- Benefits: Competitive salary, private healthcare, interest-free travel loan, and enhanced pension.
- Why this job: Be part of a major London project with clear progression opportunities.
- Qualifications: Experience in property or hospitality, strong communication skills, and organisational abilities.
- Other info: Hands-on role ideal for growth in a dynamic environment.
The predicted salary is between 40000 - 45000 £ per year.
South West London
£40,000 - £45,000 | Mon-Fri | Onsite
Looking to step into a role at one of London's most exciting, large-scale residential developments? This is a fantastic opportunity to join a high-end, multi-phase scheme in a role that sits at the heart of resident experience, operations, and property coordination.
What you’ll be doing:
- Managing resident queries via an online portal
- Ensuring fast, professional responses (KPI-driven)
- Coordinating with concierge, ops & property managers
- Tracking requests through to resolution
- Producing reports and identifying service improvements
- Keeping systems, data, and communication fully up to date
What they’re looking for:
- Experience in residential property, BTR, or hospitality
- Strong communication & customer service skills
- Highly organised and proactive
- Comfortable using systems / CRM platforms
- Some exposure to property management or leases is a bonus
- This is a hands-on coordination role (non-managerial) - ideal for someone looking to grow.
Why this role?
- Be part of a major London development with multiple future phases
- Work across teams and gain broad exposure to operations & property
- Clear long-term progression opportunities
Top Benefits:
- Salary up to £45k
- Strong career progression opportunities
- Private healthcare + virtual GP
- Interest-free travel loan
- Enhanced pension (up to 8% employer contribution)
- Ongoing training & development
Apply now or reach out for more info - interviews starting ASAP.
Property & Resident Services Coordinator in London employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property & Resident Services Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to people in the property and resident services sector. Attend local events or join online forums where you can connect with industry professionals. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in residential property and customer service. Use specific examples to demonstrate how you've handled resident queries or improved service delivery.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just wait for the application process. Reach out directly to the hiring manager or team via LinkedIn. A friendly message expressing your interest can set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in property management and customer service. Consider taking short courses or attending workshops. This not only boosts your CV but also shows employers you're committed to growing in the field.
We think you need these skills to ace Property & Resident Services Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Property & Resident Services Coordinator. Highlight your experience in residential property or hospitality, and don’t forget to showcase those strong communication skills we’re after!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit. Keep it professional but let your personality come through.
Showcase Your Organisational Skills: Since this role is all about coordination, make sure to mention any relevant experience that demonstrates your organisational prowess. Whether it’s managing resident queries or tracking requests, we want to see how you keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Abbatt Property Recruitment
✨Know Your Property Basics
Brush up on your knowledge of residential property management and the specific challenges that come with it. Familiarise yourself with terms like BTR (Build to Rent) and understand the key aspects of resident services. This will show your potential employer that you're not just interested in the role, but that you also have a solid grasp of the industry.
✨Showcase Your Communication Skills
Since this role heavily relies on strong communication and customer service skills, prepare examples from your past experiences where you successfully managed resident queries or resolved issues. Practising how you articulate these scenarios can help you convey your abilities effectively during the interview.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this position. Think of specific instances where you managed multiple tasks or projects simultaneously. Be ready to discuss how you prioritised your workload and ensured everything was tracked through to resolution, as this will highlight your proactive approach.
✨Familiarise Yourself with CRM Systems
Since the job involves using systems and CRM platforms, it’s beneficial to have a basic understanding of how these tools work. If you’ve used any similar software before, be prepared to talk about your experience. If not, consider doing a bit of research or even a quick tutorial to get a feel for it—this will demonstrate your willingness to learn and adapt.