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- Tasks: Lead a dynamic front-of-house team and ensure exceptional resident experiences.
- Company: Join a major new luxury residential community in West London.
- Benefits: Health cashback, career growth opportunities, gym discounts, and more.
- Other info: Immediate start available with a 4 on/4 off shift model.
- Why this job: Make a real impact in a rewarding, high-visibility role.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 35000 - 37000 £ per year.
Location: West London | Salary: £35,000-£37,000 DOE | Shifts: 4 on / 4 off | Immediate Start Possible
Join a major new and growing residential community and lead a busy front-of-house team, ensuring exceptional resident experience. Perfect for candidates from hotels or premium hospitality who thrive in fast-paced, high-standard environments, with strong management experience.
ROLE HIGHLIGHTS:
- Lead concierge/front-of-house team
- Drive service standards & resident satisfaction
- Manage rotas, holidays, sickness & lateness
- Oversee day-to-night handovers
- Handle high-volume operational workload
- Work with site leadership to streamline operations
- Busy, high-visibility role in a professional environment!
SHIFT MODEL:
- ~4 on / 4 off (day-based rotation)
- ~ Hours likely 7am-7pm or 8am-8pm
- ~ Elevated role beyond basic concierge tasks
IDEAL CANDIDATE:
- Thrives under pressure & leads from the front
- Operationally resilient & proactive
- Maintains high standards consistently
- Hotel or high-end service experience preferred
- Certifications (IOSH, Security, TPI) a bonus
BENEFITS:
- Health & Wellbeing: Health Cashback Scheme, Health Support, Well-being Apps & Free Counselling
- Financial Security: Group Life Insurance
- Career Growth: Annual Salary Reviews & Career Progression Training
- Lifestyle Perks: Gym & Retail Discounts
- Learning & Leisure: Shared Audible & Kindle Library
- Rewards & Recognition: Cash Bonus for Referring a Friend, Customer Feedback Bonus, Referral Incentive Scheme, Length of Service Annual Leave
WHY APPLY!?
- Lead a high-performing team in a flagship residential development
- Real operational ownership & visible impact
- Busy, rewarding role with growth potential
- Immediate start available
Night Manager/Duty Manager in London employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager/Duty Manager in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a Night Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team leadership and operational management. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! When you get the chance to meet potential employers, highlight your background in high-end service and how you've driven resident satisfaction in previous roles. Make it clear that you thrive under pressure!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Night Manager/Duty Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Night Manager role. Highlight your management experience in high-end hospitality and any relevant certifications you have.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and maintained high service standards in previous positions.
Showcase Your Resilience: In your application, emphasise your ability to thrive under pressure. We want to see how you've handled busy environments and operational challenges in the past.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly!
How to prepare for a job interview at Abbatt Property Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Night Manager/Duty Manager. Familiarise yourself with the key aspects of leading a front-of-house team and driving service standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous roles in hotels or premium hospitality settings. Highlight specific examples where you've thrived under pressure, managed teams, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Operational Resilience
Since this role involves managing high-volume operational workloads, be ready to talk about how you've handled similar situations in the past. Share stories that illustrate your proactive approach and ability to maintain high standards consistently, even when things get hectic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.