NIGHT MANAGER - LUXURY RESIDENTIAL
Location: West London
Salary: £40,000-£44,000 DOE
Shifts: 4 on / 4 off Nights
Hours: 7pm - 7am
Immediate Start Available
Overview
An exciting opportunity for an experienced Night Manager to join a luxury residential development in West London.
This role is ideal for someone from a premium residential, hotel, or hospitality background who thrives in a fast-paced environment and can confidently lead overnight operations while delivering exceptional resident service.
Key Responsibilities
Resident Experience & Front of House
Deliver exceptional customer service to residents and visitors
Act as the main point of contact during night hours
Handle resident queries, complaints, incidents, and emergencies professionally
Maintain a welcoming, secure, and professional environment
Team & Operations Management
Lead and support the night concierge/front-of-house team
Ensure smooth day-to-night handovers
Monitor service standards and operational performance
Support rota management, absence cover, and team coordination
Site Operations & Security
Conduct regular site inspections and patrols
Monitor building presentation, cleanliness, and security overnight
Respond to emergencies and escalate issues where required
Liaise with contractors and emergency services when necessary
Ensure compliance with health & safety procedures
Administration
Complete incident reports, handover notes, and operational logs
Report maintenance or operational issues to management
Ideal Candidate
Experience within luxury residential, hotels, or premium hospitality
Previous team leadership or management experience
Strong customer service and communication skills
Calm, proactive, and highly organised
Confident handling operational issues independently
Professional presentation and attention to detail
Desirable
IOSH, security, or residential property qualifications
Build to Rent or large residential development experience
Benefits
Health Cashback Scheme & Wellbeing Support
Group Life Insurance
Annual Salary Reviews & Career Development
Gym & Retail Discounts
Audible & Kindle Library Access
Referral Bonus Scheme
Additional Annual Leave for Length of Service
Why Apply?
Join a flagship luxury residential development
Lead a busy and high-profile night operation
Excellent progression opportunities
Immediate start available
TPBN1_UKCT
Night Manager in London employer: Abbatt Property Recruitment
Join a dynamic and growing residential property management business in Borehamwood, where your organisational skills will be valued and rewarded. With a hybrid working model, you’ll enjoy the flexibility of working from home while being part of a supportive team that fosters professional growth and development. This role offers a unique opportunity to take ownership of projects in a collaborative environment, making it an excellent place for those seeking meaningful and impactful work.
Contact Details:
Abbatt Property Recruitment Recruitment Team
