At a Glance
- Tasks: Welcome residents and visitors, manage enquiries, and ensure building security.
- Company: Dynamic residential development in Tower Hamlets, East London.
- Benefits: 20 days annual leave, enhanced pension, training opportunities, and a supportive environment.
- Other info: Great opportunity for career progression in a vibrant community.
- Why this job: Join a friendly team and make a positive impact on residents' daily lives.
- Qualifications: Experience in hospitality or property management with strong customer service skills.
The predicted salary is between 28500 - 28500 £ per year.
Location: Tower Hamlets, East London
Hours: Monday to Friday, 12pm - 8pm
Salary: £28,500 per annum
About the Role
We are currently recruiting for a Day Concierge to join a busy residential development in Tower Hamlets, East London. This is a great opportunity for someone with a background in residential property or hospitality who enjoys working with people and providing a high level of customer service. As the first point of contact for residents, visitors and contractors, you will be responsible for ensuring the reception runs smoothly, dealing with day-to-day enquiries and helping to maintain a safe and welcoming environment for everyone in the building.
The Ideal Candidate
- Previous experience in residential property or hospitality.
- Strong customer service and communication skills.
- Experience dealing with contractors and overseeing maintenance or building works.
- A good understanding of health and safety, fire safety and building security.
- The ability to handle confidential information professionally.
- A friendly, approachable manner and a proactive attitude.
Key Responsibilities
- Welcoming residents, guests and visitors and dealing with enquiries in person and over the phone.
- Providing assistance to residents and visitors where required.
- Monitoring building security, including CCTV, and helping to manage car parking facilities.
- Carrying out regular patrols of the building and reporting any faults or security concerns.
- Recording and reporting incidents, complaints and health and safety issues, taking appropriate action in an emergency.
- Managing keys and ensuring all issues and returns are recorded correctly.
- Receiving and securely storing deliveries, parcels and registered mail.
- Keeping accurate records of parcels and obtaining signatures when items are collected.
- Notifying residents when deliveries arrive and arranging collection from reception.
- Maintaining a professional and welcoming reception area at all times.
Benefits
- 20 days' annual leave
- Enhanced pension scheme
- Training and development opportunities
- Access to accredited courses to support career progression
- A friendly and supportive working environment
Please note: If you have not heard from us within two weeks of applying, unfortunately, you are unlikely to have been successful on this occasion.
Day Concierge Monday to Friday in London employer: Abbatt Property Recruitment
Join a dynamic and growing residential property management business in Borehamwood, where your organisational skills will be valued and rewarded. With a hybrid working model, you’ll enjoy the flexibility of working from home while being part of a supportive team that fosters professional growth and development. This role offers a unique opportunity to take ownership of projects in a collaborative environment, making it an excellent place for those seeking meaningful and impactful work.
Contact Details:
Abbatt Property Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Day Concierge Monday to Friday in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Abbatt Property Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Abbatt Property Recruitment
Don't be shy about reaching out to Abbatt Property Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Day Concierge Monday to Friday in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Abbatt Property Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Abbatt Property Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
