Job Description
Concierge
Shift Pattern: Friday to Monday
Working Hours: 8:00am - 8:00pm (Friday to Monday)
Salary: Up to £28,000 per annum, depending on experience
Abbatt are currently seeking a professional and customer-focused Concierge to join a modern residential development located in Hackney, East London
This role is ideal for someone passionate about delivering exceptional service and creating a welcoming environment for residents, guests, contractors, and visitors. As the first point of contact within the development, you will play a key role in ensuring residents receive the highest standard of support and assistance in their home environment.
Ideal Experience & Skills:
- Previous experience within high-end residential developments or the hospitality sector
- Strong background in delivering exceptional customer service
- Experience coordinating contractors and overseeing building works within a busy development
- Knowledge of general fire safety, health & safety, and security procedures
- Ability to handle confidential information professionally and with discretion
Key Responsibilities:
- Meet and greet residents, guests, and visitors, responding to all enquiries professionally in person and over the telephone
- Assist residents and visitors with any requests or support required
- Maintain the security of the building and residents, including monitoring CCTV and supporting the smooth operation of parking facilities
- Provide a courteous and professional service to residents, contractors, suppliers, and members of the public
- Conduct regular patrols throughout the building and report any faults or security concerns
- Ensure all security, health & safety issues, incidents, and complaints are reported correctly and managed appropriately
- Issue keys only to authorised personnel and maintain accurate records of key sign-in/sign-out procedures
- Manage all deliveries, parcels, and registered mail received at reception
- Ensure parcels and registered mail are issued correctly and signed for by residents
- Notify residents promptly of any deliveries available for collection
Benefits:
- Life insurance cover
- Gym membership contribution
- 4% pension scheme
- Access to accredited training courses to support career development and progression
Day Concierge Fri - Mon in London employer: Abbatt Property Recruitment
Join a dynamic and growing residential property management business in Borehamwood, where your organisational skills will be valued and rewarded. With a hybrid working model, you’ll enjoy the flexibility of working from home while being part of a supportive team that fosters professional growth and development. This role offers a unique opportunity to take ownership of projects in a collaborative environment, making it an excellent place for those seeking meaningful and impactful work.
Contact Details:
Abbatt Property Recruitment Recruitment Team
