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- Tasks: Deliver top-notch customer service and build strong relationships with residents in a vibrant community.
- Company: Dynamic commercial development in central London, focused on exceptional living experiences.
- Benefits: Competitive hourly rate, professional growth opportunities, and a friendly work environment.
- Why this job: Be the go-to person for residents and make a real difference in their daily lives.
- Qualifications: Experience in residential building management and a passion for customer service.
- Other info: Join a supportive team and enjoy a flexible Monday to Friday schedule.
The predicted salary is between 14 - 16 £ per hour.
We are currently recruiting for a Building Manager on a 2 month fixed-term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, and the client.
You will be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous, and respectful. You will be the first and primary point of contact for residents when it comes to any support they need at the place they call home.
Ideally, you will have all or most of the experience we are asking for:
- Previous experience within residential building management
- Significant experience providing exemplary levels of customer service
- Experience in managing contractors and building works within a busy development
- Awareness of general fire, health & safety and security
- Proven ability to handle confidential information with professionalism and discretion
Responsibilities:
- Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
- Assist the residents, guests, and visitors when required.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Be courteous and helpful to residents, guests, suppliers, tradesmen, and the general public.
- Communicate with leaseholders and managing agents in an attentive and personable manner.
- Manage and delegate to the on-site team.
- Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager.
- Ensure correct reporting of any security/Health & Safety issues, incidents, and complaints.
- Take appropriate action in the event of an emergency.
- Issue keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
- Be responsible for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.
- Correctly issue all parcels/registered mail with a record which must be signed by residents.
- Notify residents of any deliveries to arrange collection from the front desk.
Hours: Monday to Friday / 08:00-18:00
Salary: £14.18 per hour / £36,855 per annum
Location: EC4A (closest stations are City Thameslink or Chancery Lane)
If this position is of interest to you please send your CV across. Unfortunately, if you have not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Building Manager (July Start - 2 Month FTC) in London employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager (July Start - 2 Month FTC) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with residents and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! As a Building Manager, you'll be the go-to person for residents. Role-play common scenarios with a friend or family member to boost your confidence in handling enquiries and complaints professionally.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Think about what you want to know regarding their approach to customer service and team dynamics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Building Manager (July Start - 2 Month FTC) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in residential building management and customer service to show us you’re the perfect fit for this role.
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Use this opportunity to express why you want to work with us at StudySmarter and how your personality aligns with our values. Show us you’re a people person who can build strong relationships!
Be Professional Yet Personable: When writing your application, strike a balance between professionalism and approachability. We want to see that you can maintain a courteous tone while also being relatable and friendly, just like you would with residents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Abbatt Property Recruitment
✨Know the Building Inside Out
Before your interview, make sure you’re familiar with the building and its services. Research the area, understand the amenities available, and be ready to discuss how you would enhance the resident experience. This shows your genuine interest and helps you stand out.
✨Showcase Your People Skills
As a Building Manager, you'll be interacting with residents and contractors daily. Prepare examples of how you've built strong relationships in previous roles. Think about specific situations where you went above and beyond for someone – this will highlight your customer service skills.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding health and safety or security issues. Practice responses to scenarios like handling a complaint from a resident or managing an emergency situation. This will demonstrate your readiness for the role.
✨Dress Professionally and Be Courteous
First impressions matter! Dress smartly for your interview and remember to be polite and respectful to everyone you meet, from the receptionist to the interviewer. This reflects the professional attitude you’ll need as a Building Manager.