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- Tasks: Manage a vibrant residential building, ensuring top-notch service and support for residents.
- Company: Dynamic commercial development in the heart of London.
- Benefits: Competitive hourly rate, professional experience, and a chance to build community relationships.
- Why this job: Be the friendly face that residents rely on and make their home experience exceptional.
- Qualifications: Experience in building management and a passion for customer service.
- Other info: Join us for a two-month adventure in a lively environment with great career insights.
The predicted salary is between 14 - 16 £ per hour.
We are currently recruiting for a Building Manager on a 2 month fixed-term contract (July start) to work in our commercial developments based in central London (EC4A). Here you will have responsibility for delivering the highest levels of customer experience and service to all residents, guests, contractors, and the client. You will be a real people person and go that little bit further to get to know the residents at this small but perfectly formed development, building strong relationships with them on an individual level whilst always being completely professional, courteous, and respectful. You will be the first and primary point of contact for residents when it comes to any support they need at the place they call home.
Ideally, you will have all or most of the experience we are asking for:
- Previous experience within residential building management
- Significant experience providing exemplary levels of customer service
- Experience in managing contractors and building works within a busy development
- Awareness of general fire, health & safety and security
- Proven ability to handle confidential information with professionalism and discretion
Responsibilities:
- Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
- Assist the residents, guests, and visitors when required.
- Ensure effective security of residents and the building at all times including manning any CCTV and aid the smooth running of car parking facilities.
- Being courteous and helpful to residents, guests, suppliers, tradesmen, and the general public.
- Communicate with leaseholders and managing agents in an attentive and personable manner.
- Manage and delegate to the on-site team.
- Carry out regular patrols of the entire building and report any faults and/or security breaches found to the Property Manager.
- Ensure correct reporting of any security/Health & Safety issues, incidents, and complaints.
- Taking appropriate action in the event of an emergency.
- Issuing of keys only to correct personnel/residents whilst recording at all times the signing in and out of keys.
- Responsibility for all deliveries to the main reception desk, receiving and safekeeping of all parcels/registered mail.
- Correct issuing of all parcels/registered mail with a record which must be signed by residents.
- Notify residents of any deliveries to arrange collection from the front desk.
Hours: Monday to Friday / 08:00-18:00
Salary: £14.18 per hour / £36,855 per annum
Location: EC4A (closest stations are City Thameslink or Chancery Lane)
If this position is of interest to you please send your CV across. Unfortunately, if you have not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Building Manager (2 Month FTC Jul-Sept) in London employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager (2 Month FTC Jul-Sept) in London
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with residents and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your people skills! As a Building Manager, you'll be the go-to person for residents. Role-play common scenarios with a friend or family member to boost your confidence in handling enquiries and building relationships.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows your interest in the role and helps you understand how you can best serve the residents. Think about what you'd like to know about their expectations and the team you'll be working with.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and remind them of your enthusiasm for the role. Plus, it’s a great way to reiterate your commitment to providing excellent customer service.
We think you need these skills to ace Building Manager (2 Month FTC Jul-Sept) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in residential building management and customer service. We want to see how you've gone the extra mile for residents in previous roles, so don’t hold back on those examples!
Craft a Personal Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about building management and how you connect with residents. We love a good story, so make it engaging and relatable.
Showcase Your People Skills: As a Building Manager, being a people person is key. In your application, highlight any experiences where you’ve built strong relationships or handled tricky situations with professionalism and courtesy. We want to know how you handle interactions!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Abbatt Property Recruitment
✨Know Your Building Management Basics
Brush up on your knowledge of residential building management. Be ready to discuss your previous experiences and how they relate to the responsibilities outlined in the job description. This will show that you understand the role and can hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exemplary customer service in the past. Think about specific situations where you went above and beyond for residents or clients, as this is crucial for the role. Remember, being a people person is key!
✨Demonstrate Your Communication Style
Since you'll be the primary point of contact for residents, practice how you communicate. Be clear, courteous, and personable in your responses during the interview. You might even want to role-play common scenarios to showcase your approach.
✨Understand Health & Safety Protocols
Familiarise yourself with general fire, health & safety, and security protocols relevant to building management. Be prepared to discuss how you would handle emergencies or security breaches, as this shows your professionalism and readiness for the role.