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- Tasks: Support daily operations of a high-end residential estate in Chelsea.
- Company: Join a prestigious property business with a legacy of excellence.
- Benefits: Enjoy competitive salary, career development, and a close-knit team environment.
- Why this job: Be part of a visible role that enhances resident experiences and contributes to sustainability initiatives.
- Qualifications: Minimum 2 years' experience in residential property or facilities management required.
- Other info: Interviews are happening soon, so apply now to seize this exceptional opportunity!
The predicted salary is between 30000 - 42000 £ per year.
Location: Chelsea, London
Hours: 8am-6pm Monday-Friday, alternate Saturdays (8am-1pm), plus on-call rota every 4 weeks
Salary: Competitive + benefits
We are working with a prestigious property business managing one of London's most iconic estates to find a Live In Porter to support the day-to-day running of a high-end residential and mixed-use portfolio in Chelsea. This is an excellent opportunity for a proactive, customer-focused individual with a background in residential property or facilities management to join a committed and supportive team in a visible, hands-on role.
About the Role
Reporting to the Senior Property Manager, you will play a vital part in ensuring the smooth operation of the estate. From maintaining building standards and assisting tenants to coordinating contractors and responding to emergencies, you will be the eyes and ears on the ground, protecting the estate's integrity and enhancing the resident experience.
You will carry out regular property inspections, oversee maintenance works, ensure health & safety compliance (including fire door and alarm checks), and act as a key liaison between residents, contractors, and internal teams.
What's in it for You?
- Work for a respected estate with a legacy of excellence
- Be part of a close-knit property team
- Genuine career development opportunities
- Help shape the estate's future through sustainability and community-focused initiatives
Key Responsibilities
- Provide outstanding service to residential and commercial tenants
- Conduct routine and emergency property inspections
- Monitor contractor access, works, and standards on site
- Respond to urgent issues such as leaks, break-ins, or vandalism
- Maintain working knowledge of assigned buildings and their status
- Coordinate meter readings, key handling, and mail drops
- Support tenant onboarding with property checks and access
- Liaise with teams including Property Management, Lettings, Sustainability, and Security
- Identify and report estate-wide issues including safety risks, anti-social behaviour, or criminal activity
What We're Looking For
- Essential: Minimum 2 years' experience in residential property or facilities management
- Strong practical skills and hands-on problem-solving ability
- Comfortable working both independently and collaboratively
- You will also need to be:
- Organised, reliable, and detail-oriented
- A clear communicator with a calm, professional manner
- Tech-savvy and confident using property management systems
- Empathetic, approachable, and committed to exceptional service
- Flexible, proactive, and quick to respond in changing situations
- A team player with a great sense of humour and willingness to get stuck in
Ready to step into a visible, varied, and rewarding role? Apply now to join a team that values professionalism, accountability, and pride in their work. Interviews are taking place shortly - don't miss your chance to be part of something exceptional.
Live In Porter employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live In Porter
✨Tip Number 1
Familiarise yourself with the specific residential property management practices in Chelsea. Understanding the local area and its unique challenges will help you stand out as a knowledgeable candidate.
✨Tip Number 2
Network with professionals in the property management sector. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your hands-on problem-solving skills during any interactions with the hiring team. Share specific examples from your past experience where you successfully managed emergencies or improved tenant satisfaction.
✨Tip Number 4
Showcase your tech-savviness by being familiar with property management systems. If you have experience with specific software, mention it during discussions to highlight your readiness for the role.
We think you need these skills to ace Live In Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property or facilities management. Emphasise any hands-on roles you've had and specific skills that align with the responsibilities of a Live In Porter.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and proactive approach. Mention your ability to handle emergencies and coordinate with contractors, as these are key aspects of the role.
Highlight Relevant Skills: In your application, focus on essential skills such as organisation, communication, and problem-solving. Provide examples of how you've demonstrated these skills in previous roles.
Show Enthusiasm for the Role: Convey your passion for working in a high-end residential environment. Mention your commitment to exceptional service and how you can contribute to enhancing the resident experience.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
As a Live In Porter, you'll be interacting with residents regularly. Be prepared to share examples of how you've provided outstanding service in previous roles, highlighting your ability to handle difficult situations with a calm and professional manner.
✨Demonstrate Your Problem-Solving Abilities
This role requires strong practical skills and hands-on problem-solving. Think of specific instances where you've successfully resolved issues, especially in property management or facilities. This will show your potential employer that you're proactive and capable.
✨Familiarise Yourself with the Property
Before the interview, research the property portfolio you’ll be managing. Understanding the estate's history, values, and community initiatives will demonstrate your genuine interest in the role and help you stand out as a candidate.
✨Emphasise Teamwork and Communication
The job involves liaising with various teams and contractors. Be ready to discuss your experience working collaboratively and how you communicate effectively with different stakeholders. Highlighting your team spirit and sense of humour can also make a positive impression.
