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For Companies At a Glance
- Tasks: Keep our building secure, clean, and running smoothly while supporting residents.
- Company: Join a vibrant community focused on high standards of service and resident satisfaction.
- Benefits: Enjoy a stable schedule with weekends off and a competitive salary.
- Why this job: Be the friendly face of our community and make a real impact on residents' lives.
- Qualifications: No specific experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Start date is February 2025, perfect for those looking to kickstart their career.
The predicted salary is between 18000 - 27000 £ per year.
Job Description
Live in Porter – Residential Property Portfolio
Location: Chelsea, LondonHours: 8am-6pm Monday-Friday, alternate Saturdays (8am-1pm), plus on-call rota every 4 weeks
Salary: Competitive + benefits
We're working with a prestigious property business managing one of London's most iconic estates to find a Live In Porter to support the day-to-day running of a high-end residential and mixed-use portfolio in Chelsea. This is an excellent opportunity for a proactive, customer-focused individual with a background in residential property or facilities management to join a committed and supportive team in a visible, hands-on role.
About the Role
Reporting to the Senior Property Manager, you'll play a vital part in ensuring the smooth operation of the estate. From maintaining building standards and assisting tenants to coordinating contractors and responding to emergencies, you'll be the eyes and ears on the ground-protecting the estate's integrity and enhancing the resident experience.
You'll carry out regular property inspections, oversee maintenance works, ensure health & safety compliance (including fire door and alarm checks), and act as a key liaison between residents, contractors, and internal teams.
What's in it for You?
- Work for a respected estate with a legacy of excellence
- Be part of a close-knit property team
- Genuine career development opportunities
- Help shape the estate's future through sustainability and community-focused initiatives
Key Responsibilities
- Provide outstanding service to residential and commercial tenants
- Conduct routine and emergency property inspections
- Monitor contractor access, works, and standards on site
- Respond to urgent issues such as leaks, break-ins, or vandalism
- Maintain working knowledge of assigned buildings and their status
- Coordinate meter readings, key handling, and mail drops
- Support tenant onboarding with property checks and access
- Liaise with teams including Property Management, Lettings, Sustainability, and Security
- Identify and report estate-wide issues including safety risks, anti-social behaviour, or criminal activity
What We're Looking For
Essential:
- Minimum 2 years' experience in residential property or facilities management
- Strong practical skills and hands-on problem-solving ability
- Comfortable working both independently and collaboratively
You'll also need to be:
- Organised, reliable, and detail-oriented
- A clear communicator with a calm, professional manner
- Tech-savvy and confident using property management systems
- Empathetic, approachable, and committed to exceptional service
- Flexible, proactive, and quick to respond in changing situations
- A team player with a great sense of humour and willingness to get stuck in
Ready to step into a visible, varied, and rewarding role?Apply now to join a team that values professionalism, accountability, and pride in their work.
Interviews are taking place shortly – don't miss your chance to be part of something exceptional.
Live In Porter employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live In Porter
✨Tip Number 1
Familiarize yourself with the specific security and maintenance protocols relevant to residential buildings. Understanding these procedures will not only help you in the role but also show us that you're proactive and knowledgeable during the interview.
✨Tip Number 2
Highlight any previous experience in customer service or resident support roles. Being able to demonstrate your ability to interact positively with residents and contractors will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss how you would handle emergency situations. We value quick thinking and problem-solving skills, so think of examples from past experiences where you successfully managed a crisis.
✨Tip Number 4
Show your commitment to cleanliness and maintenance by sharing any relevant personal or professional experiences. Whether it's managing a property or maintaining communal spaces, demonstrating your attention to detail will resonate with us.
We think you need these skills to ace Live In Porter
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Live-in Porter position. Understand the key duties and responsibilities, as well as the working hours and salary. This will help you tailor your application to highlight relevant experience.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in security, maintenance, or customer service roles. Provide specific examples of how you've ensured safety, cleanliness, and resident support in past positions.
Showcase Your Skills: Mention skills that are particularly relevant to the role, such as problem-solving, communication, and attention to detail. If you have experience with emergency response or managing access control, be sure to include that.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Abbatt Property Recruitment
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Residential Porter. Familiarize yourself with the key duties such as security, maintenance, and resident support, so you can discuss how your experience aligns with these tasks.
✨Showcase Your Communication Skills
As a porter, you'll be interacting with residents and contractors regularly. Be prepared to demonstrate your communication skills during the interview by providing examples of how you've effectively managed similar interactions in the past.
✨Highlight Your Problem-Solving Abilities
The role requires quick thinking and problem-solving, especially during emergencies. Think of specific instances where you've successfully resolved issues or handled unexpected situations, and be ready to share those stories.
✨Emphasize Your Attention to Detail
Since cleanliness and maintenance are crucial aspects of the job, emphasize your attention to detail. Discuss any previous roles where you were responsible for maintaining high standards of service and cleanliness.
