Salary: £34,000 - £36,500 per annum
Location: Kensington
Working hours: 40 hour week - 5 days out of 7
My client are seeking a highly experienced and service-driven Head Concierge to oversee the daily supervision and coordination of Front of House operations. The successful candidate will lead the Front Desk Team in delivering seamless, 5-star deluxe hospitality in line with the highest of standards. This role requires strong leadership, exceptional organisational skills, and the ability to multi-task in response to the evolving needs of our Residents and their guests.
Key Responsibilities:
- Lead and supervise the Front Desk Team
- Ensure consistent, high-quality service delivery
- Oversee daily operations and administrative tasks
- Conduct interviews
- Collaborate closely with the General Manager
- Provide ongoing training to enhance the team's skills in guest service, local knowledge, and specific tasks
- Provide feedback, conduct performance reviews, and address any issues within the team
- Ensure each resident receives a tailored experience based on their individual needs and preferences
Head Concierge employer: Abbatt Property Recruitment
As a premier employer in the heart of Kensington, we pride ourselves on fostering a vibrant work culture that values excellence and teamwork. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement within the hospitality sector, ensuring that our Head Concierge and their team deliver unparalleled service while developing their careers in a supportive environment. Join us to be part of a dynamic team dedicated to creating memorable experiences for our residents and guests.
Contact Detail:
Abbatt Property Recruitment Recruiting Team