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For Companies At a Glance
- Tasks: Lead a team to provide top-notch customer service and ensure building security.
- Company: Join a prestigious private building in South West London.
- Benefits: Enjoy 20 days annual leave, healthcare, and a pension scheme.
- Why this job: Be the face of the building and create memorable experiences for residents and guests.
- Qualifications: Looking for proactive individuals with excellent customer service skills and attention to detail.
- Other info: Work 4 on 4 off shifts from 7:00am to 7:00pm.
The predicted salary is between 27500 - 34000 £ per year.
Job Description
We are currently recruiting for a new Head Concierge to become a part of the team at a gorgeous residential building, in between Marylebone and Mayfair (W1G). The concierge will be the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries the…
ZIPC1_UKCT
Head Concierge employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Concierge
✨Tip Number 1
Familiarize yourself with the specific needs and expectations of high-end residential buildings. Research common challenges faced by concierges in similar environments to demonstrate your understanding during the interview.
✨Tip Number 2
Highlight your experience in managing teams effectively. Be prepared to discuss your leadership style and how you motivate staff to provide exceptional service, as this role involves overseeing a team of onsite staff.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've handled difficult situations in the past. This could include dealing with security issues or resolving resident complaints efficiently.
✨Tip Number 4
Demonstrate your commitment to safety and security by discussing any relevant training or certifications you have. Being proactive about building security will be a key aspect of your role as Head Concierge.
We think you need these skills to ace Head Concierge
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Head Concierge position. Highlight key responsibilities and required skills, such as customer service excellence and attention to detail, to tailor your application accordingly.
Craft a Tailored CV: Your CV should reflect your experience in customer service and management. Emphasize any previous roles where you managed staff or handled security responsibilities, as these are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional service and your proactive approach. Mention specific examples from your past experiences that demonstrate your ability to create a positive environment for residents and guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Head Concierge role.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
As a Head Concierge, exceptional customer service is key. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your proactive approach to problem-solving and creating positive experiences.
✨Demonstrate Leadership Experience
You'll be managing a team of 5 onsite staff, so it's important to showcase your leadership skills. Discuss any past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Familiarize Yourself with Security Protocols
Since the role involves ensuring building security, be prepared to discuss your knowledge of security measures and protocols. Share any relevant experiences where you handled security issues or conducted safety checks.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the building, its residents, and the expectations for the Head Concierge. This demonstrates your enthusiasm and commitment to providing excellent service.
