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- Tasks: Support the Development Manager with administration and coordinate estate operations.
- Company: Join the UK's top residential property services provider managing over 330,000 homes.
- Benefits: Enjoy 25 days annual leave, private medical cover, and a raised pension scheme.
- Why this job: Be part of a dynamic team with a strong reputation and opportunities for growth.
- Qualifications: Good written grammar and basic administrative skills are essential.
- Other info: Work Monday to Friday, 8:00am to 4:00pm, in a supportive environment.
The predicted salary is between 23400 - 28600 £ per year.
Salary: £26,000 per annum
Working hours: Monday – Friday (8:00am – 16:00pm)
Location: UB3
Profile: Our client is the UK’s leading residential property services provider, managing over 330,000 homes across 5,800 developments in England, Wales, and Scotland. With more than 40 years of experience and a team of 3,300 employees, the company partners with developers, investors, freeholders, and over 1,600 Resident Management Companies to deliver expert management and customer service across the residential sector.
Key Responsibilities:
- To provide a high level of administration support to the Development Manager.
- To be a part of the Team maintaining the policies, company rules and to provide consistent quality work.
Main Duties:
- Prioritise work to ensure that deadlines and targets are met within the appropriate time scales.
- Coordinate basic works which includes dealing with contractors and estate staff accordingly.
- Good written grammar is a necessity, as the administrator will be required to draft correspondence.
- Dealing with resident enquiries as and when appropriate and escalating accordingly.
- To update and, when required, facilitate the sale of fobs and remotes.
- To liaise with contractors when they attend site and manage the handling of keys.
- This will include following up with contractors where they have not returned to the estate office by the end of the office working day.
- Update, amend, maintain & manage the main database of information for the estate.
- This is to include Welcome packs, Purchase Orders, HSMS folders and DataStation or any software system that may be implemented.
- Manage the estate purchase ordering software system, placing PO’s as necessary.
- This is currently managed through MRI Qube.
- Send out Welcome packs (electronically) to all new tenants & lessees, with follow-up to all non-received details.
- Communicate with the car parking company (temporary and permanent), administer all related correspondence relating to this.
- To take water meter readings upon request of a resident.
- To take estate water and electricity meter readings on a monthly basis.
- Look after fingerprint clock in system and deal with invoices in accordance with recorded attendances.
- Deal with telephone enquiries together with any associated follow-up.
- Deal with email correspondence and replies as necessary, keeping team updated with current issues.
- Meeting and greeting clients, residents & contractors as required.
- Deal with all written correspondence on behalf of the team as required.
- Maintain electronic filing systems associated with the administration role.
- Liaising with Development Manager, Estate Agents, Lessees, Tenants, Surveyors, and Barratt personnel as required.
- Regular checking of the estate internal postboxes across the estate.
- Send out circular monthly newsletters, letters/email updates to residents and lessees as requested by the Development/Assistant Manager.
- Assisting with all aspects of estate management as directed.
- Any other office related tasks as required.
- To adhere to the Landlord & Tenant Act and work within the approved budgetary constraints as directed by Estate Management.
- To pro-actively solve problems and recommend changes to make improvements.
- Produce reports for the Development Manager as directed.
- This will be to include, gym usage, Collating DataStation into an excel spreadsheet (or software in use at the time).
- To manage and order as necessary the stock/order system for cleaning, stationery and first aid supplies.
Benefits:
- 25 days annual leave
- Raised pension scheme
- Critical illness cover
- Private medical
- Long service awards
If this would be of interest, please apply with your CV and Niamh will be in touch.
Estate Administrator employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Estate Administrator role. Understanding the specific tasks, such as coordinating with contractors and managing databases, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare examples from your past experiences that showcase your organisational skills and ability to manage multiple tasks. This is crucial for demonstrating your fit for the fast-paced environment of estate administration.
✨Tip Number 4
Research the company’s values and recent developments in the residential property sector. Being knowledgeable about the company will allow you to tailor your responses and show genuine interest during the interview process.
We think you need these skills to ace Estate Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and tasks associated with the Estate Administrator position. This will help you tailor your application to highlight relevant skills and experiences.
Tailor Your CV: Customise your CV to reflect the key responsibilities mentioned in the job description. Emphasise your administrative skills, experience with databases, and any relevant customer service roles you've held.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experience aligns with the duties of the Estate Administrator.
Proofread Your Application: Ensure that your CV and cover letter are free from grammatical errors and typos. Good written grammar is essential for this role, so take the time to review your documents carefully before submitting.
How to prepare for a job interview at Abbatt Property Recruitment
✨Understand the Role
Before your interview, make sure you thoroughly understand the responsibilities of an Estate Administrator. Familiarise yourself with tasks like managing correspondence, coordinating with contractors, and maintaining databases. This knowledge will help you answer questions confidently.
✨Showcase Your Communication Skills
Since good written grammar is essential for this role, be prepared to demonstrate your communication skills during the interview. You might be asked to draft a sample email or respond to a resident's enquiry, so practice clear and concise writing beforehand.
✨Highlight Your Organisational Abilities
The role requires prioritising tasks and meeting deadlines. Be ready to discuss your organisational strategies and provide examples of how you've successfully managed multiple responsibilities in the past. This will show that you're capable of handling the demands of the job.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the position and the company. Ask about the team dynamics, the software systems used, or how success is measured in the role. This not only helps you gather important information but also demonstrates your proactive attitude.
