Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: As a Day Concierge, you'll ensure top-notch service and oversee daily operations in a luxury residential setting.
- Company: Join a prestigious luxury residential development in IG8, known for its exceptional living experience.
- Benefits: Enjoy 20 days annual leave, career progression opportunities, and a pension scheme.
- Why this job: Build meaningful relationships with residents while delivering outstanding customer service in a vibrant community.
- Qualifications: Experience in luxury residential roles, strong communication skills, and a commitment to professionalism are essential.
- Other info: Work a unique 3 on 3 off schedule from 20:00pm to 8:00am.
The predicted salary is between 20000 - 30000 £ per year.
We are currently recruiting for a Day Concierge to work in our stunning new residential developments of 500 units in Bexleyheath (DA6). You will have the responsibility of being the first point of contact for all residents, visitors, and contractors; being professional in manner and appearance at all times; and available to assist residents, visitors and contractors with any enquiries they may have.
You’ll be a people person, go that little bit further to get to know the residents building strong relationships with them on an individual level whilst always being completely professional, courteous and respectful.
You’ll be the first and primary point of contact for residents when it comes to any support they need at the place they call home.
Ideally, you’ll have all or most of the experience we’re asking for :
- Previous experience within the hospitality industry, preferably within a similar role
- Significant experience providing exemplary levels of customer service
- Experience in managing contractors and building works within a busy development
- Awareness of general fire, health & safety and security
- Proven ability to and handle confidential information with professionalism and discretion
Responsibilities
- Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
- Assist the residents, guests and visitors when re…
#J-18808-Ljbffr
Day Concierge employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Familiarise yourself with the luxury residential sector. Research high-end developments and understand what sets them apart. This knowledge will help you demonstrate your passion for the role during any conversations.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join online forums to connect with others who have experience in luxury concierge roles. These connections can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for clients or residents. Being able to articulate these stories will highlight your suitability for the role.
✨Tip Number 4
Demonstrate your understanding of health and safety regulations. Brush up on relevant laws and best practices, as this knowledge will be crucial in ensuring the safety and security of residents and the building.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in luxury residential environments. Emphasise your customer service skills and any previous roles that involved direct interaction with residents or clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific experiences where you went above and beyond for clients, and how you can bring that same dedication to the Day Concierge role.
Highlight Communication Skills: Since good written and verbal communication is crucial for this role, ensure your application reflects your ability to communicate effectively. Use clear and professional language throughout your CV and cover letter.
Showcase Problem-Solving Abilities: In your application, provide examples of how you've successfully handled incidents or issues in previous roles. This will demonstrate your capability to manage challenges and maintain high standards in a busy environment.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
As a Day Concierge, delivering exceptional customer service is key. Be prepared to share specific examples from your past experiences where you went above and beyond for residents or clients. Highlight your ability to build relationships and handle difficult situations with professionalism.
✨Demonstrate Your Knowledge of Safety Protocols
Given the responsibilities around health and safety, it's important to show that you understand these protocols. Familiarise yourself with general fire safety, security measures, and how to conduct risk assessments. Discuss any relevant training or experience you have in this area.
✨Be Personable and Approachable
The role requires a people person who can connect with residents. During the interview, display your friendly and approachable nature. Practice active listening and engage with the interviewer as if they were a resident, showing your commitment to building strong relationships.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the development and its residents. Ask about the team dynamics, the types of challenges you might face, and how success is measured in the role. This demonstrates your enthusiasm and proactive attitude.
