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For Companies At a Glance
- Tasks: Be the friendly face at the entrance, providing top-notch valet and concierge services.
- Company: Join a premier property management firm known for luxury residential developments in London.
- Benefits: Enjoy a pension scheme, enhanced annual leave, and opportunities for career progression.
- Why this job: Experience a dynamic role in a prestigious environment while delivering exceptional service to residents.
- Qualifications: Must have a clean UK driving licence and some concierge or relevant experience.
- Other info: Work rotating shifts, ensuring variety in your daily routine.
The predicted salary is between 22000 - 33000 £ per year.
Job Description
Job Title: Concierge Assistant
Location: KensingtonSalary: £27,500 per annum
Working Days: 5 days out of 7
Working hours: Rotating early (7 am – 3 pm), late (3 pm – 11 pm) and day shifts (varied between 9 am – 5 pm / 12 pm – 8 pm depending on business needs)
Profile:
My client is a premier property management firm dedicated exclusively to overseeing some of the most prestigious and architecturally iconic residential developments in the London. With a portfolio that spans super-prime residences in central London, they deliver white-glove service that mirrors the lifestyles of the residents.
Responsibilities include:
- Manning the residence front entrance
- Providing car valet services
- Ensuring the safety of resident's personal belongings (ie car keys)
- Luggage removal from vehicles
- Assisting the Concierge / Receptionists with front office, concierge and administrative tasks
- General bookings: Organising taxis, arranging reservations and more
- Maintaining exceptional service standards in line with resident's evolving needs
- Building patrols to ensure the safety of the residents
- Key handling
- Answering calls and emails
- Post and parcels – Alerting residents when deliveries have come in
Essential requirements:
- Clean full UK driving licence (held for at least 2 years)
- Concierge experience or relevant experience
Benefits:
- Pension scheme
- Enhanced annual leave
- Opportunity to progress
Concierge Valet employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge Valet
✨Tip Number 1
Familiarise yourself with the local area, especially Kensington. Knowing the best routes, local attractions, and amenities will help you provide exceptional service to residents and impress during interviews.
✨Tip Number 2
Practice your customer service skills. As a Concierge Valet, you'll be interacting with residents regularly. Role-play different scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Network with professionals in the property management and hospitality sectors. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights or referrals.
✨Tip Number 4
Showcase your driving skills and knowledge of vehicle care. Since a clean UK driving licence is essential, consider taking a defensive driving course or learning about car maintenance to stand out as a candidate.
We think you need these skills to ace Concierge Valet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in concierge or customer service roles. Emphasise skills like communication, organisation, and attention to detail, which are crucial for a Concierge Valet position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional service. Mention specific experiences that demonstrate your ability to handle the responsibilities listed in the job description, such as car valet services and assisting with bookings.
Highlight Your Driving Experience: Since a clean full UK driving licence is essential, make sure to mention your driving experience prominently. Include details about how long you've held your licence and any relevant driving roles you've had.
Showcase Your Flexibility: The role requires working various shifts, so it's important to express your flexibility in your application. Mention your willingness to work early, late, and day shifts as needed, demonstrating your commitment to meeting the company's needs.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Customer Service Skills
As a Concierge Valet, exceptional customer service is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing the white-glove service that the company values.
✨Demonstrate Your Organisational Abilities
The role involves managing various tasks simultaneously, from handling luggage to coordinating bookings. Highlight your organisational skills by discussing how you prioritise tasks and manage time effectively in a busy environment.
✨Familiarise Yourself with the Area
Knowledge of local attractions, restaurants, and transport options can set you apart. Research the Kensington area and be ready to discuss recommendations or how you would assist residents with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult residents or managing emergencies. Practising your responses to these scenarios can help you feel more confident during the interview.
