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- Tasks: Assist in managing community development and ensure smooth operations on site.
- Company: Join a dynamic team focused on enhancing community living in Dartford.
- Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for professional growth.
- Why this job: Be part of a vibrant community, solve real issues, and make a positive impact daily.
- Qualifications: Experience in customer service and administration is essential; residential experience is a plus.
- Other info: Flexible working hours available; apply with your CV to connect with Niamh.
The predicted salary is between 24000 - 36000 £ per year.
Salary: £30,000 per annum
Location: Dartford
Working Hours: Monday - Friday (9:00am - 17:00pm or 8:00am - 16:00pm)
Profile: Demonstrating values in all aspects of your work and communication, to naturally develop strong relationships and enhance work quality. Working in close conjunction and cooperation with resident committees or associations and proactively coming up with solutions to any issues that may arise. Supporting the development manager to build and maintain a community atmosphere on site. The Assistant Development Manager reports directly into the Development Manager.
About You: You will have experience working in a similar role in a fast-paced and demanding environment. You will be highly organised with a good all-round understanding of building maintenance, staff management and health & safety compliance. You will be motivated, driven and a quick thinker who can easily build good relationships with a wide range of people. You will use your expertise to come up with innovative solutions.
Main Responsibilities:
- Identify and deliver ongoing training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPIs and SLAs are met.
- Monitor performance, setting guidelines, managing holiday/sickness absences and organise shift cover, undertaking or organising emergency cover as required.
- Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development.
- In conjunction with the development manager, participating in all customer/contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes.
- Effective liaison with customers daily, attending to any issues and enquiries and ensuring matters are resolved.
- Undertake required risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe.
- Support with the monitoring and supervision of contractors, carrying out works on and around the development.
- Raising of works orders and ensuring all orders are monitored and delivered within the designated time frame.
- Ensuring reactive/planned works are conducted to a high quality.
- To ensure all irregular incidents are investigated and reported to the development manager.
- To provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary.
- Carry out regular inspection audits of the site and take/organise remedial action when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set.
Ideal Candidate:
- Customer service
- Administrative experience
- Residential experience
If this would be something of interest, please apply with your CV and Niamh will be in touch.
Assistant Development Manager employer: Abbatt Property Recruitment
Contact Detail:
Abbatt Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Development Manager
✨Tip Number 1
Familiarise yourself with the local community and any resident associations in Dartford. Building relationships with these groups can demonstrate your commitment to enhancing the community atmosphere, which is a key aspect of the Assistant Development Manager role.
✨Tip Number 2
Brush up on your knowledge of health and safety compliance and building maintenance. Being able to discuss specific examples of how you've managed these areas in previous roles will show that you’re well-prepared for the responsibilities outlined in the job description.
✨Tip Number 3
Prepare to showcase your organisational skills by thinking of instances where you've successfully managed multiple tasks or projects simultaneously. This will be crucial in demonstrating your ability to handle the fast-paced environment mentioned in the job profile.
✨Tip Number 4
Think about innovative solutions you've implemented in past roles, especially in customer service or team management. Highlighting your problem-solving skills will align perfectly with the expectations of the Assistant Development Manager position.
We think you need these skills to ace Assistant Development Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in building maintenance, staff management, and health & safety compliance. Use specific examples that demonstrate your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation and drive. Mention how your skills align with the responsibilities of the Assistant Development Manager role, particularly in building relationships and problem-solving.
Highlight Customer Service Skills: Since customer service is key for this role, emphasise any previous experience you have in dealing with customers or clients. Provide examples of how you've resolved issues effectively in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Abbatt Property Recruitment
✨Showcase Your Organisational Skills
As an Assistant Development Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to handle the fast-paced environment they are looking for.
✨Emphasise Relationship Building
The role requires strong relationship-building skills. Be ready to discuss how you've developed relationships with colleagues, clients, or residents in previous roles. Highlight any specific strategies you used to foster collaboration and resolve conflicts.
✨Demonstrate Problem-Solving Abilities
Innovative solutions are crucial in this position. Prepare to share instances where you identified a problem and implemented a successful solution. This could involve anything from improving processes to addressing customer concerns effectively.
✨Understand Health & Safety Compliance
Since health and safety compliance is a significant part of the job, brush up on relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach it in this new position.
