NIGHT MANAGER - LUXURY RESIDENTIAL
Location: West London
Salary: £40,000-£44,000 DOE
Shifts: 4 on / 4 off Nights
Hours: 7pm - 7am
Immediate Start Available
Overview
An exciting opportunity for an experienced Night Manager to join a luxury residential development in West London.
This role is ideal for someone from a premium residential, hotel, or hospitality background who thrives in a fast-paced environment and can confidently lead overnight operations while delivering exceptional resident service.
Key Responsibilities
Resident Experience & Front of House
- Deliver exceptional customer service to residents and visitors
- Act as the main point of contact during night hours
- Handle resident queries, complaints, incidents, and emergencies professionally
- Maintain a welcoming, secure, and professional environment
Team & Operations Management
- Lead and support the night concierge/front-of-house team
- Ensure smooth day-to-night handovers
- Monitor service standards and operational performance
- Support rota management, absence cover, and team coordination
Site Operations & Security
- Conduct regular site inspections and patrols
- Monitor building presentation, cleanliness, and security overnight
- Respond to emergencies and escalate issues where required
- Liaise with contractors and emergency services when necessary
- Ensure compliance with health & safety procedures
Administration
- Complete incident reports, handover notes, and operational logs
- Report maintenance or operational issues to management
Ideal Candidate
- Experience within luxury residential, hotels, or premium hospitality
- Previous team leadership or management experience
- Strong customer service and communication skills
- Calm, proactive, and highly organised
- Confident handling operational issues independently
- Professional presentation and attention to detail
Desirable
- IOSH, security, or residential property qualifications
- Build to Rent or large residential development experience
Benefits
- Health Cashback Scheme & Wellbeing Support
- Group Life Insurance
- Annual Salary Reviews & Career Development
- Gym & Retail Discounts
- Audible & Kindle Library Access
- Referral Bonus Scheme
- Additional Annual Leave for Length of Service
Why Apply?
- Join a flagship luxury residential development
- Lead a busy and high-profile night operation
- Excellent progression opportunities
- Immediate start available
Night Manager in London employer: Abbatt Property Recruitment Careers
Join a prestigious residential building in Central London as a Night Concierge, where you will be part of a dedicated team committed to providing exceptional service. Enjoy a supportive work culture that values professionalism and discretion, alongside opportunities for personal growth in a high-end environment. With competitive salary and a focus on employee well-being, this role offers a unique chance to thrive in a vibrant city while making a meaningful impact on residents' lives.
Contact Details:
Abbatt Property Recruitment Careers Recruitment Team
