Job Title: Day Concierge
Location: Tower Hamlets, East London
Hours: Monday to Friday, 12pm - 8pm
Salary: £28,500 per annum
About the Role
We are currently recruiting for a Day Concierge to join a busy residential development in Tower Hamlets, East London.
This is a great opportunity for someone with a background in residential property or hospitality who enjoys working with people and providing a high level of customer service.
As the first point of contact for residents, visitors and contractors, you will be responsible for ensuring the reception runs smoothly, dealing with day-to-day enquiries and helping to maintain a safe and welcoming environment for everyone in the building.
The Ideal Candidate
- Previous experience in residential property or hospitality.
- Strong customer service and communication skills.
- Experience dealing with contractors and overseeing maintenance or building works.
- A good understanding of health and safety, fire safety and building security.
- The ability to handle confidential information professionally.
- A friendly, approachable manner and a proactive attitude.
Key Responsibilities
- Welcoming residents, guests and visitors and dealing with enquiries in person and over the phone.
- Providing assistance to residents and visitors where required.
- Monitoring building security, including CCTV, and helping to manage car parking facilities.
- Carrying out regular patrols of the building and reporting any faults or security concerns.
- Recording and reporting incidents, complaints and health and safety issues, taking appropriate action in an emergency.
- Managing keys and ensuring all issues and returns are recorded correctly.
- Receiving and securely storing deliveries, parcels and registered mail.
- Keeping accurate records of parcels and obtaining signatures when items are collected.
- Notifying residents when deliveries arrive and arranging collection from reception.
- Maintaining a professional and welcoming reception area at all times.
Benefits
- 20 days' annual leave
- Enhanced pension scheme
- Training and development opportunities
- Access to accredited courses to support career progression
- A friendly and supportive working environment
Please note: If you have not heard from us within two weeks of applying, unfortunately, you are unlikely to have been successful on this occasion.
Day Concierge Monday to Friday in London employer: Abbatt Property Recruitment Careers
Join a prestigious residential building in Central London as a Night Concierge, where you will be part of a dedicated team committed to providing exceptional service. Enjoy a supportive work culture that values professionalism and discretion, alongside opportunities for personal growth in a high-end environment. With competitive salary and a focus on employee well-being, this role offers a unique chance to thrive in a vibrant city while making a meaningful impact on residents' lives.
Contact Details:
Abbatt Property Recruitment Careers Recruitment Team
