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For Companies At a Glance
- Tasks: Deliver exceptional front-of-house service and assist residents with various requests.
- Company: Join a prestigious luxury residential development in Chelsea, London.
- Benefits: Enjoy a competitive salary, pension contributions, and 20 days holiday.
- Why this job: Work in a high-end environment with a focus on professionalism and luxury.
- Qualifications: Experience in luxury concierge or 5-star hospitality is essential.
- Other info: Structured shift pattern with a mix of days on and off.
Luxury Concierge - 5-Star Residential Development
Location: Chelsea, London
Salary: £38,500 per annum
Schedule: 5 days on, 2 days off followed by 2 days on 5 days off.
Are you an experienced concierge with a passion for delivering exceptional service? This is a fantastic opportunity to join a prestigious luxury residential development in Chelsea, where high standards and attention to detail are essential.
What We Offer:
- An attractive salary.
- Pension contributions to support your future.
- 20 days holiday for a well-balanced lifestyle.
- Structured shift pattern: 7 days on in 2 weeks.
- A high-end, luxurious work environment in one of London's most desirable locations.
What You Will Do:
- Provide a seamless, professional front-of-house service for residents and guests.
- Assist with resident requests, including reservations, deliveries, and travel arrangements.
- Oversee security and access control, ensuring a safe and welcoming environment.
- Liaise with contractors and service providers to maintain the building's high standards.
- Maintain a high level of professionalism and presentation at all times.
- Handle enquiries, concerns, and special requests with efficiency and discretion.
What We're Looking For:
- Concierge experience in a luxury residential or 5-star hospitality setting.
- A strong ability to deliver outstanding customer service.
- Excellent communication and problem-solving skills.
- A professional, polished, and proactive approach to work.
If you're ready to take the next step in your concierge career at one of London's most exclusive addresses, we would love to hear from you. Interviews are underway - apply now!
Day Concierge employer: Abbatt Group
Contact Detail:
Abbatt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Concierge
✨Tip Number 1
Network with professionals in the luxury hospitality sector. Attend industry events or join relevant online groups to connect with current concierges or managers who can provide insights and possibly refer you to opportunities at prestigious developments like ours.
✨Tip Number 2
Familiarise yourself with the Chelsea area and its high-end amenities. Being knowledgeable about local restaurants, attractions, and services will not only impress during interviews but also demonstrate your commitment to providing exceptional service to residents.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving skills. Think of specific examples from your past experience where you successfully handled challenging requests or situations, as this will showcase your ability to thrive in a luxury environment.
✨Tip Number 4
Demonstrate your understanding of high standards in customer service. Research best practices in luxury concierge services and be ready to discuss how you would implement these in your role, showing that you are proactive and detail-oriented.
We think you need these skills to ace Day Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your concierge experience, particularly in luxury residential or 5-star hospitality settings. Emphasise your customer service skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional service. Mention specific experiences where you went above and beyond for residents or guests, and how you align with the high standards of the role.
Highlight Relevant Skills: In your application, focus on your communication and problem-solving skills. Provide examples of how you've handled enquiries or special requests efficiently and discreetly in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Abbatt Group
✨Showcase Your Experience
Be prepared to discuss your previous concierge roles, especially in luxury settings. Highlight specific examples where you went above and beyond to deliver exceptional service.
✨Demonstrate Problem-Solving Skills
Think of scenarios where you had to resolve issues quickly and efficiently. Employers will appreciate your ability to handle challenges with grace and professionalism.
✨Emphasise Communication Skills
Since the role involves liaising with residents and service providers, practice articulating your thoughts clearly. Good communication is key in ensuring a seamless experience for guests.
✨Dress to Impress
Given the high-end nature of the position, make sure to dress professionally. A polished appearance reflects your understanding of the luxury environment you'll be working in.
